who we are

A little about us

• Aussie-based support

  All our Customer Service centres are 100% Australian-based.

• Award-winning service

  We've been recognised as Australia’s most trusted telco several years running(Opens in a new tab), along with accolades for best internet service provider, and outstanding customer satisfaction.

• Supporting Aussie communities

  At Aussie, we’re committed to making an authentic, positive impact in the communities we serve.

Learn more about us

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  Purpose and Values

  What makes us who we are?

  Our values are more than just words – they guide every decision we make. They’re the secret sauce that keeps us pushing boundaries and doing right by our customers and communities.

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  Investor Centre

  Become an Aussie Broadband investor

  This is the home of our ASX related information and documentation for our investors.

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  Community Impact

  How we make a difference

  We believe in building strong, connected communities – because being good to people is just good business.

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  Careers

  Work at Aussie broadband

  Think you’d be a great fit at Aussie? Check out our current opportunities.

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  Our leaders

  Meet the team that thinks big

  With a wealth of experience, they’re helping us change the game.

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  Our history

  Discover our roots in regional Victoria

  From a living room in Morwell to a national telco provider, see how it all began.

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More than words on a wall

Our values guide us as we go about changing the game. We often stop to check our choices against them – as you would a compass – making sure we are heading in the right direction for our staff, our customers, our communities, and the business as a whole.

• Don't be ordinary, be awesome

  We don’t settle for “just okay.” Whether it’s helping a customer, solving a problem, or supporting a teammate, we go the extra mile. We believe in lifting each other up and celebrating wins. Being awesome isn’t about being perfect—it’s about showing up, caring deeply, and doing your best.

• Think big

  We love a challenge. If someone says it can’t be done, we lean in and ask, "Why not?" We’re curious, bold, and always looking for better ways to do things. We embrace change, take smart risks, and treat failure as a stepping stone to success. Thinking big means never standing still.

• No bullsh*t

  We value honesty, transparency, and respect in every interaction. That means saying what needs to be said, owning our mistakes, and communicating with care. No bullsh*t doesn’t mean being blunt - it means being real, thoughtful, and kind.

• Be good to people

  We believe in doing right by others. That means helping our customers succeed, empowering our team, and giving back to our communities. We treat each other like adults, not children, with trust as our default position to make a positive contribution to our community. We know the difference between being nice to people and being good to people.

• Have fun

  Life is too short to not have fun at work. We don't take ourselves too seriously, we love a good joke (or a bad one), and we're playful with our customers and each other where appropriate. We celebrate milestones wherever we can. Belly laughs are part of our business.

We are fully certified

At Aussie Broadband, we want you to feel confident that we’re a telco you can trust, which is why we strive to demonstrate our commitment to quality and security by adhering to industry standard certifications. Here’s our full list of certifications:

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  ISO 27001 Certification

  ISO 27001 is a global standard for information security management. The certification covers the provision of the protection of information, through its full lifecycle, in the delivery of telecommunications services to residential, commercial and government customers.

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  ISO 9001 certification

  ISO 9001 is an international standard for quality management. Aussie Broadband has been independently assessed and certified as having established, documented, and implemented a Quality Management System complying with the requirements of ISO9001:2015 Quality Management Systems.

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  B-corp certification

  We are a certified B Corporation, one of the biggest Australian telcos to achieve this certification. What this means is that our strategies, policies and work have been rigorously assessed by B Lab, and shown to benefit (that's what the 'B' stands for!) workers, the community, and the environment.

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