Faktortel is now part of Aussie Broadband
Get reliable Business VoIP and Virtual PBX voice services with expert support, quality calls, great savings, and seamless integration into Aussie Broadband’s award-winning network.
Improve collaboration
Superior customer expereince
Easy scalability
Boost the effectiveness of your voice interactions
Experience streamlined communication, increased productivity, and easier service delivery with our flexible, high-performance VoIP and PBX solutions.
SIP Trunks
Modernise your voice infrastructure with scalable, cost-effective web-based phone lines.
SIP Trunks give your organisation powerful voice and data transmission capability for optimal call quality.
Take advantage of crystal-clear calls with minimal disruption and efficient scaling across your organisation.
Hosted PBX
Transform your voice capability with secure, cloud-based phone systems.
Gain centralised management and easy scalability that easily adapts to the growing telephony needs of your organisation.
Improve service delivery, optimise call handling and use advanced call features to give customers consistent and efficient interactions.
Customer numbers
Enable customer engagement with logical, memorable contact numbers.
Distinguish your organisation from competitors through distinct numbers and combine them with our other services to a streamline contact point across geographic regions.
Choose the right PBX
Cloud hosted or on-premises? Which PBX is right for you?
There's a lot hinging on choosing the right voice system for your organisation. After all, no one wants the frustration that comes with bad connections. Ensuring you've got the right option can go a long way to a more productive workplace.
Download our ebook and to get across the key elements you need to consider for your PBX system.

Seamless transition, same great service
While FaktorTel is now part of Aussie Broadband, you can continue to mange your services as usual. Your VoIP and Virtual PBX services remain unchanged, and there’s no action required on your part.
Managing your account
Your can still access your FaktorTel services through the FaktorTel customer portal.
If you have any questions or need assistance, your account manager is available to help.
What’s staying the same?
- No changes to your service - Continue using FaktorTel as you always have.
- Same login & billing - Keep managing everything through the FaktorTel portal.
- Your numbers stay the same - No disruption to your phone services
Need help?
If you experience any issues or have questions about the transition, reach out to your account manager or contact our team.
Create a high performance network in your organisation
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