Get fast help and tech support.
- Call us- Speak to our Australian-based support team Call 1300 880 905
- Live chat- Start an online chat with our expert support staff 
- Request call back- Leave your contact details and we'll call you back Request call back
- Help centre- Find answers to frequently asked questions visit help centre
Take control of your connection
Check your billing details and usage or view current outages with our app for iOS and Android!
Call our Australian-based support team.
If you would like to contact a specific department, see below for options and open hours.
Customer service
Technical support and accounts
Option 1 then 3
- Monday to Friday8am – midnight
- Saturday8am – midnight
- Sunday8am – midnight
- Public holidaysClosed Christmas Day and Good Friday
Business customer service
Business technical support and accounts
Option 3 or 4
- Monday to Friday8am – midnight
- Saturday8am – 8pm
- Sunday8am – 8pm
- Public holidaysClosed Christmas Day and Good Friday
*Opening hours are listed in AEST.
If you're attempting to contact Aussie Broadband from outside Australia, please dial: +61 3 5165 0000.
Technical support at hand.
Find answers to frequently asked questions. See below for answers to some of our most common questions.
Check out our help centre if you can't find what you're looking for here.
Our Aussie-based offices.
We have offices all over Australia, so when you call, you know you're speaking with someone local. Get in touch with our 100% Australian-based team today.
- AdelaideFlinders Street, Adelaide SA 5000By appointment only
- BrisbaneCreek Street, Brisbane City QLD 4000By appointment only
- Dandenong SouthQuality Drive, Dandenong Sth VIC 3175By appointment only
- MelbourneExhibition Street, Melbourne VIC 3000By appointment only
- Morwell3 Electra Ave, Morwell VIC 3840
- PerthBurswood Road, Burswood WA 6100By appointment only
- SydneyGeorge Street, Sydney NSW 2000By appointment only

Request a call back
Have a non-urgent enquiry? Fill out the form and we'll be in touch.
Need help now?
1300 880 905Australian-based support, 8am-midnight, 7 days a week.
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