Get the help you need at hand
Unlock more value with our EOFY offers
Save big when you upgrade your award-winning broadband and mobile. Upgrade through the MyAussie® app or give our team a call on 1300 880 905.
Better internet. Better mobile. Better business.
EOFY deals have been extended. Upgrade and save up to $120 on select nbn® plans and 50% off select mobile plans over 6 months.*
*New customers and eligible existing upgrading customers only. Ends 23/07/2026 11:59pm AEST. T&Cs apply (opens in new tab).
Get real-time insights, The Actual Aussie Way
International Mobile Roaming is here!
Aussie Broadband mobile customers can now roam for just $5 a day in over 150 select international destinations. Activate roaming in MyAussie®.
Use MyAussie® to upgrade or modify your plan in four easy steps
Use MyAussie® to upgrade or modify your plan in four easy steps
Step 1: Select your service
Open the MyAussie® app on your phone or browser and navigate to your current internet or mobile service.
Step 2: Authenticate with 2FA
Select your plan under "Current Plan" to authenticate with two-factor authentication.
Step 3: Select your new plan
Select the new plan you wish to change to, entering a promo code if you have one.
Step 4: Finalise your upgrade
Choose if you want the change to happen immediately, or at the start of your next billing cycle.
We are now a certified B Corp!
At Aussie Broadband, we're committed to driving positive change. Now, you can be part of the change. Join Small Change Big Change with a small $1 donation on your bill each month. Let's make a big impact together!
We are here to help
Financial Hardship Payment Assistance
If you are facing financial hardship, we’re here to help you retain your internet/phone access, and work with you to find a sustainable solution.
Learn moreFamily and Domestic Violence Assistance
If you or someone you know is experiencing domestic violence, we can help you stay connected and provide access to the support you need.
Learn moreDisaster Support - preparing for the unexpected
Learn how to prepare for a disaster, as well as what supports Aussie Broadband may offer in the event of a disaster.
Learn more
Take control of your connection
Check your billing details and usage or view current outages with our app for iOS and Android!
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