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Enter your address to see our nbn™ plans available to your business
Choose one of our popular unlimited data plans, or click on the “build your own” tab, mix and match speed and data options. Find the perfect plan for your businesses needs.
REAL TESTIMONIALS WE'VE RECEIVED FROM OUR CUSTOMERS
All of our nbn™ plans come with these great features:
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7 days per week support
Support when you need it from staff based here in Australia, so you will never speak to an overseas call centre.
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No excess data charges
No-one likes nasty surprises, so we don’t charge excess data fees on any of our plans.
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Priority ticket handling
Priority service from our 100% Australian support team to help your business excel.
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Fast, easy setup
Have a hassle-free setup with step-by-step instructions for your new connection.
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Included Static IP
Get a business range static IP with the ability to update reverse DNS in our business subnets.
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No lock-in contracts
We don’t offer contracts because we believe our service is so good you won’t want to go anywhere else.
Frequently asked questions about our nbn™ plans
Are there connection fees or charges?
We do not have any standard connection fees for our nbn™ services. If you are in a new housing development or opt to have a new line connected you may be liable for an additional charge as dictated by the nbn™. This will be displayed before confirming your order.
What hardware do I need for the nbn™?
Depending on the location, nbn™ uses a mix of technologies to connect to the nbn™ broadband access network. Some devices will need to be registered with nbn™ directly such as medical alarms, monitored fire alarms, and lift emergency phones. Other devices to consider are security systems, fax and teletypewriter devices, EFTPOS terminals, health claim terminals, and existing landline phone services. To register your devices visit the nbn™ website.
How does the nbn™ installation work?
If there has been a previous nbn™ connection at your premises the standard time frame is 1-5 business days and there will be no additional work required by a technician. If your address has not been connected to nbn™ before the standard time frame can be anywhere up to 20 business days and is dependent on your nbn™ access technology type and technician availability. Your nbn™ access technology will determine the exact method of installation for your technician.
For connections to premises that are already connected to the nbn™ via FTTN/B or HFC technology there may be a small period of downtime when switching providers.
For connections to premises that are already connected to the nbn™ via FTTP or Fixed Wireless technology, another port on the already installed network termination device will be activated in addition to any other active ports, so there should be no down time.
For connections to premises that have not yet connected to the nbn™ via FTTN/B or HFC technology there may be a small period of downtime when connecting.
For connections to premises that have not yet connected to the nbn™ via FTTP or Fixed Wireless technology, new infrastructure will be installed which will not interrupt your current service.
What is a static IP Address?
A Static IP address is a fixed address that is assigned to a device by an Internet Service Provider (ISP). These IP addresses do not change, which means that other devices will be able to find and connect to the device easily.
By using a Static IP address, your business can utilise file hosting on a network server, access printers over the network, host a website or email server for your business, and even set up remote access to your network when you’re away from the office.
Why we’ve chosen to offer unlimited nbn™ plans
In April 2018, we made the decision to offer unlimited plans due to new CVC bandwidth prices given by nbn™Co. to internet service providers (ISPs). Before these new bandwidth amounts were offered, ISPs offering unlimited plans were a large cause of the congestion issues many Australian businesses faced, and we refused to provide our customers with a negative experience by being part of the problem.
Now, we are able to offer two unlimited nbn™ business plans that will not increase congestion on our networks, ensuring our customers receive the quality internet speeds and service that we are known for.
To read more information on why we made the change to unlimited nbn™ plans, check out our article here.
Confused? Have questions? Call our Australian based support team who will answer any questions and walk you though every step of the signup process. Call now: 1300 880 905