4.5 from 1976 reviews
4.3 from 1286 reviews
4.8 from 472 reviews
We’re privately owned (and Australian from the ground up)
We’re locally owned and locally operated. In this time of cost-cutting and shifting telco support services offshore, we’ve invested in local jobs and services, because that’s what Australia needs.
Our call centres are based in regional Victoria, supporting you with all-Australian technical expertise and assistance.
We’re here to help you
Aussie Broadband likes to go above and beyond what the big carriers are offering.
That ranges from our friendly team helping you get connected at your home, to building our own national nbn™ network so that we can provide a solid service that aims to avoid the 6pm slowdown.
The small telco with immense capabilities
We don’t pretend to be cloud hosting experts or sell disposable pre-paid mobiles. We just provide great value internet, phone and mobile services that suit the needs of Australians.
Using the latest in technologies, we give you exactly the options you need. Whether it’s getting fast internet at home with the right data amount to suit you, or a new VoIP phone service for your business, we’ll know what’s important.
We’re recognised for our quality
We’re a small telco that punches way above our weight.
In 2018, we were a finalist in the highly competitive Australian Service Excellence Awards, and we won our second Product Review Award for internet service. We’ve also been announced in the top 100 Coolest Companies in Australia.
We won the Best Broadband Provider at the 2018 CommsDay Edison Awards – awards that are judged by telco industry experts across Australia.
For the past two years, we’ve been listed in the top 100 Best Places to Work in Australia, and we ranked bronze in the 2018 Australian Equality Workplace Index.
In 2017, amongst other awards and achievements, we won Business of the Year in the Gippsland Business Awards.
We support the community
A large percentage of our staff (including many of our leadership team) volunteer in community organisations.
We support our communities in many ways, through sponsorship, through staff-led fundraising programs, through a generous community service leave program, through sub-contracting to community groups, and more.
We are committed to making our communities better.
What people think of our nbn™ plans
“The only ISP I’ll ever deal with if I can help it!”
“Actual technical support not script robots.”
“Best Aussie telco hands down.”
“Aussie Broadband are The Best. Seriously.”
“Honestly, don’t bother looking elsewhere.”
“This is what service should be like.”
“Can’t beat the Australian customer service.”
“I never thought I’d love an internet provider.”
“A shining light in the internet field!”
“Best ISP out there.”