Login
Sign up to nbn™ online
Sign up to Small Business nbn™
Sign up to Enterprise nbn™
Sign up to OptiComm online
or call
1300 880 905
1300 480 905
1300 161 625
Business Case Study:
ACE Radio
Download our solution pack to see the services connecting ACE Radio.
5000+ 5 star reviews
Where should we send your brochure?
The Challenge
Operating 17 radio stations across regional Victoria and New South Wales requires reliable telecommunication services. While broadcasting via satellite is relatively reliable, this can be a costly solution. When ACE Radio first moved to Aussie Broadband for their nbn™ services, the Aussie BB dedication to customer service and willingness to work with customers had ACE quickly signing with Aussie BB for other services.
Some of the companies we've found solutions for
The Solution
Aussie Broadband suggested the use of Enterprise Ethernet (EE) for the broadcast of ACE Radio’s shows, citing that this would be a more cost effective solution compared to the existing satellite format. EE would also provide more bandwidth and allow for future scalability as their network grows.
This solution had never been attempted before and there was increased risk should the network fail for any reason. This would result in the broadcast being interrupted, which would result in loss of revenue for ACE and their sponsors. It was decided to transition the services slowly, with the first program moving to EE in 2017. Over the past few years, Aussie BB has worked closely with ACE to successfully transition the majority of their programs to EE broadcasting.
Dedicated to achieving positive outcomes for their clients, the team at Aussie Broadband designed an EE service with appropriate fail safes and backups to ensure continuity of service.
Services: Enterprise nbn™, nbn™ Enterprise Ethernet, Hosted PBX Phones, SIP Trunks, Private IP Networks, 4G Mobile
Get the ultimate phone system for your business needs
-
nbn™ ready and
loaded with features -
Easily scalable to grow
with your business -
Flexibility to work
from any location
The Result
The transition to EE broadcasting has been near seamless for ACE Radio.
Aussie Broadband has been super easy to deal with… nothing is ever too hard [and] there’s no handballing around.[It’s] nice not to deal with overseas call centres. We’re talking to someone who knows about us straight away, every time. All our issues get dealt with very fast.
– Brendan McIntosh, IT Manager
The Aussie Broadband customer service is second to none, underpinned by a proactive approach to problem solving. Whether it’s informing customers of service outages or just checking in to ensure services are running smoothly, Aussie Broadband honestly cares about their customers.
Want to hear more about our enterprise-grade solutions?
Speak to one of our expert team today.
Download our solution pack to see the services connecting ACE Radio.
