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4.6 from 5523 reviews
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Introducing Carbon – the smarter and faster way to manage your telco services
Now there’s a better way to keep track of your full stack of telecommunications services across multiple sites at scale.
Our new online business portal Carbon is a real gamechanger that will completely streamline your entire ICT operation to better support your business, and best of all it’s 100% FREE to use!
Discover how Carbon can start saving your business time and resources in this short video:
Ready to take control of your business telecommunications?
Get early access to our portal or schedule a live demo with our team.
One powerful tool that gives you incredible visibility and control at your fingertips
Whether you’re a business owner, ICT manager or provider of managed IT services, Carbon is the complete toolkit you need on a user-friendly platform you can control.
Complete
end-to-end
online orderingEasy service configurations and customisations
Centralised notifications, billing & support
Realtime service analytics and diagnostic tools
Ordering services to any site Australia wide is made simple with Carbon
Carbon gives you direct access to the systems our staff use, so you can perform your key tasks much faster and whenever you need.
From service quotes and ordering, through to hardware dispatch and activation at any site across Australia – you're in control.
And we're not just talking about internet. You can easily order PBX phones, DC Connects, Cloud, VPNs and Firewalls in just a few clicks, then let the smarts of our portal automation handle the rest.
See how simple it is to order complex services by requesting a free demo.
Apply custom configurations to your services in seconds whenever you need
Say goodbye to countless phone calls just to make changes to your telco services.
With Carbon, you can now apply your own custom configurations online at any time.
Whether it's setting up custom call routing on your phone system, deploying a policy update across your SD-WAN network or assigning your IP range. Carbon lets you do it instantly with ease.
Request a free demo to see how you can customise your services in seconds.
Your service information, billing and support all conveniently located in one place
Keeping up-to-date on your services is key when you're running a business that heavily relies on connectivity to operate effectively.
Carbon makes this easy with a centralised notifications centre for order tracking, network changes, support tickets and more, with the ability to enable push, email and SMS alerts for extra assurance.
You can also apply custom tags to quickly find any services, and assign staff permissions for access to confidential areas like accounts and billing.
Best of all, if you need help quickly our enterprise team are on portal LiveChat 24/7 to support you.
Request a free demo to see these features in action.
Access a full range of service analytics and diagnostic tools with ease
Nothing's more disruptive to your business than a simple connectivity issue that could've easily been resolved with the right tools at your disposal.
Carbon gives you the tools to run diagnostics and troubleshooting on your service, so you can get back up and running much faster.
From loopback tests to kicking your connection, to radius logs and connection status - everything can be tested in a single click.
You can even monitor your realtime bandwidth and data usage, or CVC capacity at your POI.
Request a free demo to see how quick and easy it is to check or troubleshoot your services.
Looking to simplify your telco to free up more time to focus on your business?
Get early access to our portal or schedule a live demo with our team.
The way large-scale businesses maintain connectivity can be complex and time-consuming. Discover how our industry-first Carbon portal has helped the top-five bank streamline its connectivity to branches and corporate offices across the country serving a diverse network and service requirements.
The way large-scale businesses maintain connectivity can be complex and time-consuming. Discover how our industry-first Carbon portal has helped the top-five bank streamline its connectivity to branches and corporate offices across the country serving a diverse network and service requirements.