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What is data pooling and how does it work?

Last Updated: Monday 5 Feb 2024

What is data pooling?

Data pooling allows all 5G and 4G services on the same account to combine their data and create a pool of data that all services can draw from.

How does data pooling work?

Say an account holder has a phone service with 40GB data and two kids each with a phone service of 15GB. Instead of managing each service’s usage, all three data allowances are combined to create a data pool of 70GB that each user can draw from.

How do I activate data pooling?

Data pooling is automatically activated for accounts with multiple 5G or 4G mobile services. It can’t be turned on or off.

Notifications

You will receive notifications at 50%, 85% and 100% data usage.

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