Try our new My Aussie app
Run service tests
View current outages
Check & update your billing details
Check your usage; plus so much more
Visit the App Store or Play Store and download our new self-help app today!
Speed tests? How do I run a speed test?
Need to run a speed test but aren’t sure where to go?
We provide our very own speed test. The bonus to using our test is that your results get recorded to your account. This is extremely helpful when there is a speed problem with your service and we need to raise a fault to nbn™, Telstra, or Vocus. They want real results and we will be able to provide them easily for a smooth fault raising process.
Note: For the most accurate results, please use a wired connection to help rule out things like WiFi Interference. If you find your wired connection is achieving good speeds then you may have WiFi problems. To troubleshoot WiFi issues please follow this link.
To run a speed test, follow this link.
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