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Aussie Broadband announces national ramp-up

Media Release | Tuesday, 8 Nov 2016 | 1 min read

Internet service provider Aussie Broadband has announced a deal that will see it offering direct service to customers across Australia.

Managing Director, Phil Britt, said that Aussie currently offers direct service to customers in regional Victoria, South Australia and the Northern Territory, and service to other customers throughout Australia via a third party.

He said last week’s deal will now allow Aussie Broadband to provide the same level of “on net” service to customers no matter where they are located.

“This deal will allow us to build full control over bandwidth through all 121 of the nbn’s interconnect centres across Australia,” he said. “It also enables us to help all customers directly with installations and faults, rather than relying on a third party.

“Our current direct customers give great feedback about our products and service, and we want to be able to offer that right across the country.”

Phil said that while Aussie is a rapidly growing telco, it still has its heart in regional Australia which brings some unique qualities to the company and the service it provides.

“One of the things our customers love the most is that we have 100% Australian-based staff, who like to go the extra mile to help people,” he said.

“We also pride ourselves on having a solid network, reasonable prices and unique products.”

The direct service roll-out across Australia is expected to be complete in March 2017.

All information contained in this media release, including references to costs, speed, and capability of the Aussie Broadband network, was correct at time of publication, and may have since changed.

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About Aussie Broadband Limited

Aussie Broadband is an Australian operated telecommunications company that was formed in 2008 and is based in Morwell Victoria, Australia.

The company's main focus is nbn® (NBN) subscription plans and bundles to residential homes, small businesses, not-for-profits, corporate/enterprise and managed service providers.

As a licensed carrier, the company provides these services through a wholesale agreement with NBN Co, a mix of leased backhaul infrastructure from third parties and its own network equipment.

The company also offers a range of other telecommunications services including VoIP, mobile plans and handsets, entertainment bundles through its partnership with Fetch TV and connections through its own fibre, the OptiComm network and its white label platform.

With its acquisition of Over the Wire, the company is also a Tier 1 voice provider, and offers a range of tailored cloud, connect and collaborate solutions to business, government and enterprise customers.

Along with being a proud member of the Pledge 1% Movement, Small Change Big Change and more, Aussie Broadband is a certified B Corporation and the largest telco in Australia to hold accreditation.

Aussie Broadband has remained Australia's Most Trusted Brand in Telecommunications since December 2020 and was more recently named Australia's Most Trusted Telco at the inaugural Roy Morgan Trusted Brand Awards for 2023.