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Aussie Broadband pushes for retrofit funding

Media Release | Monday, 20 Aug 2018 | 2 min read

 Internet service provider Aussie Broadband is pushing for retrofit funding as part of the fix for fixed wireless congestion.

Managing Director Phillip Britt said that in its submission to the Federal Government’s regional telecommunications review, the ISP believes there is now cause to revisit the fixed wireless footprint.

“We estimate from analysing our own data that at least 18% of the fixed wireless network is currently experiencing what we define as severe congestion.  Our analysis of NBN data leads us to believe that 12% of the network is experiencing what NBN defines as unacceptable congestion.

“It’s obvious to us that fixed wireless has, to some degree, been a victim of its own success.  It was rolled out early in the NBN schedule and demand for services since then – what is often called “the Netflix effect” – have escalated.”

Phil said he believes at least part of the fix should be more Federal Government funding to revisit the fixed wireless footprint.

“Many denser rural township areas or parts of township areas allocated to fixed wireless in the early part of the NBN rollout could now be serviced by lower cost FTTN or FTTC technology,” he said.

“Ideally, no-one on a quarter acre township block should be serviced down the track by fixed wireless.  It should really be used to service customers on larger blocks around the outskirts of towns, and rural properties where appropriate.

“Removing denser parts of townships from the network would help free up capacity for surrounding customers on fixed wireless.”

Phil said there are numerous examples of whole towns that could be switched from fixed wireless to fixed line services, such as Toongabbie and Glengarry in regional Gippsland and Port Wakefield in South Australia.

Other townships, such as Blayney in NSW or Kalbar in Queensland, have neighbourhoods side-by-side that show a current digital divide between customers on congested fixed wireless and customers on fixed line services.

“It would not be hard to go back into these towns and retrofit those areas to fixed line services,” said Phil.  “It’s a natural progression for the NBN and probably one they already have planned – we would just like to see it funded earlier.

“It also has the potential to increase NBN’s average revenue per user in those areas, by shifting customers to higher capacity technologies.”

Phil said Aussie Broadband has also again pushed for a common definition of congestion in its submission to the Federal Government.

“There are a range of definitions of congestion in the telco universe.  For example, we define severe congestion as averaging less than 50% of a speed plan for 12 hours or more per day.

NBN uses a slightly different definition, as does the ACCC.

We think it would be helpful – especially for customers – if there was an agreed definition to base conversations around.

Phil said that as a regionally-based telco, Aussie Broadband has a deep understanding of the challenges that currently face the fixed wireless network.

“We’re not interested in the blame game here; what we’re interested in is a network that will deliver good quality internet to regional Australians now and into the future.”

To read our submissions into the retrofit of the Fixed Wireless network, click here.

All information contained in this media release, including references to costs, speed, and capability of the Aussie Broadband network, was correct at time of publication, and may have since changed.

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About Aussie Broadband Limited

Aussie Broadband is an Australian operated telecommunications company that was formed in 2008 and is based in Morwell Victoria, Australia.

The company's main focus is nbn® (NBN) subscription plans and bundles to residential homes, small businesses, not-for-profits, corporate/enterprise and managed service providers.

As a licensed carrier, the company provides these services through a wholesale agreement with NBN Co, a mix of leased backhaul infrastructure from third parties and its own network equipment.

The company also offers a range of other telecommunications services including VoIP, mobile plans and handsets, entertainment bundles through its partnership with Fetch TV and connections through its own fibre, the OptiComm network and its white label platform.

With its acquisition of Over the Wire, the company is also a Tier 1 voice provider, and offers a range of tailored cloud, connect and collaborate solutions to business, government and enterprise customers.

Along with being a proud member of the Pledge 1% Movement, Small Change Big Change and more, Aussie Broadband is a certified B Corporation and the largest telco in Australia to hold accreditation.

Aussie Broadband has remained Australia's Most Trusted Brand in Telecommunications since December 2020 and was more recently named Australia's Most Trusted Telco for the second year in a row at the Roy Morgan Trusted Brand Awards for 2023.