High quality features that make communication easy

From shopfronts to call centres, Aussie Broadband’s Hosted Phone system has all the features your business needs to stay efficient.

  • Company Voicemail
  • Night Switch
  • Self-Service Portal
  • Custom On-hold Music
  • Internal Call Function
  • Keep Your Existing Numbers
  • Call Queuing
  • Line Hunt
  • Additional Hunt Groups

Company Voicemail

Missed a call? You can set a personalised voicemail greeting, and you’ll receive an email with the message attached so that you can listen on the go.

Night Switch

Set up your business opening hours in your hosted phone system, and all calls made after hours will be diverted to an after-hours number or voicemail, fully configurable online.

Self-Service Portal

Make changes or set up your phone system with ease right from your desk or the other side of the world, using our online self-serve portal. You can be sure to get the right person talking to the right customer, every time.

Custom On-hold Music

Customise what music your customers hear while ‘on hold’ or add in personalised messages to play to your customers via our self-serve portal.

Internal Call Function

Direct dial and transfer calls between different team members, sites or offices using easy to learn extension numbers to make sure your team remains connected.

Keep Your Existing Numbers

Worried about losing your phone number? You can bring up to 10 existing phone numbers when you switch to an Aussie Broadband Hosted Phone system, hassle-free and completely free of charge.

Call Queuing

If you’re receiving multiple calls at once, you can place your callers in a fully configurable ordered queue until the next available team member can help them.

Line Hunt

When a call goes unanswered, it’s immediately forwarded to the next best contact number, so that your customers spend less time on hold.

Additional Hunt Groups

Set up custom line hunt groups for different departments of your business (such as sales, support etc.) to give your customers a more personalised experience.

Choose from our great phone plans

Our Hosted Phones can be custom designed to suit your requirements with a quick and easy setup.

Ready to upgrade your business with a smart Hosted Phone System?

Talk to our Australian-based team now or download a brochure to learn more.

Speak to our Australian team Download a brochure

Connect your team to your customers with ease

In this fast-paced world, it’s important to ensure that your teams are able to make, take, conference and transfer work calls with ease – and in a way that doesn’t break the bank.

With our Hosted Phone system, we’ll put the ‘smarts’ of your phone system into powerful cloud servers to deliver your calls over the internet. When you pair this with the latest in high quality, easy to use handsets and easily customisable features, your business will get the right call to the right person, every time.

  • nbn™ ready and loaded with features

    nbn™ compatible with programmable features and an online call management system to make changes easily and instantly.

  • Easy to grow with your business

    Whether you’re adding staff or expanding offices, build your system without expensive upgrades or technician callouts.

  • Flexibility to work from any location

    Move phones internally, between offices, or work from home – you’re not limited to a single location with a cloud-based phone system.

Need a custom phone plan or have any questions?

If your business needs something a little different to our plans above or you just have a question, then get in touch with our helpful Australian-based sales team.

Speak to our Australian team
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