Aussie Broadband wins CHOICE’s Best NBN Provider Award for the second year running!
Aussie Broadband (ASX: ABB) has today been announced as CHOICE’s Best NBN Provider in Australia for 2022, making it the second year in a row that Aussie Broadband has won the award.
CHOICE has only had enough data to include Aussie Broadband in their NBN Provider scores since 2021, so the win means that Aussie Broadband has been Australia’s best NBN provider ever since it was eligible.
Similar to Aussie Broadband’s four wins in the 2022 Mozo People’s Choice Awards, CHOICE found Aussie Broadband’s customer service was “significantly above the competition” with a rating of 88%, 8% higher than the next competitor and more than 10% above Telstra, iiNet, Optus and TPG.
Aussie Broadband customers also enjoyed exemplary speeds, with CHOICE rating Aussie Broadband’s overall NBN speed at 91%, ahead of some of our major competitors.
“I’m extremely proud of the entire Aussie Broadband team that continues to deliver excellent service and speed for our customers,” Managing Director Phillip Britt said. “Without our dedicated staff, who have worked tirelessly for customers throughout the difficulties of the last few years, this award would not be possible.”
“This award confirms that Aussie Broadband continues to set the benchmark for quality and service in Australian internet. We are thrilled to receive the award from CHOICE, and my thanks go out to every Aussie team member who made this happen.”
The award is the latest win for Aussie Broadband’s excellence, with the company recognised for its customer service at the Australian Service Excellence Awards, the ACOMM Award for Commitment to Customer Service, Canstar Blue’s Innovation Award, and Canstar Blue’s Most Satisfied NBN Customer awards two years running.
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About Aussie Broadband Limited:
Aussie Broadband is an Australian operated telecommunications and technology company that formed in 2008 and is based in Morwell Victoria, Australia.
The Company provides a broad range of solutions to residential, business, enterprise and government customers, and provides wholesale access to other telcos and managed service providers.
As a licensed carrier, the Company provides broadband services nationally through a wholesale agreement with NBN Co, its own fibre network, and some leased backhaul infrastructure from third parties.
The Company is the 5th largest provider of broadband services in Australia and is one of only six tier 1 voice providers in Australia.
Aussie Broadband is focused on building market share in the business, enterprise and government and wholesale segments through its range of cloud, security, broadband, voice, and managed solutions, whilst continuing to build share in the residential segment.
The Company also offers a range of other telecommunications services including voice, mobile plans and handsets, entertainment bundles through its partnership with Fetch TV and connections through the Opticomm network and its white label platform.
For further information please visit: https://www.aussiebroadband.com.au/