Connection Type

How to check if your suburb can get a NBN FTTP upgrade

If you are one of many Australians who are stuck with a slow or unreliable internet connection, you might be considering upgrading to a faster, more reliable NBN Fibre to the Premises (FTTP) service. Read our blog about the different conn...

Can I get nbn® or OptiComm installed at a rental property?

Yes, you can! Yes, you can! However, you’ll need to get permission from the property owner or from the real estate agency you rent from before any alterations need to be made to...

How to remove an FTTC NCD from your FTTN service, and connect your modem/router correctly

Currently, the Fibre to the Curb (FTTC) nbn® connection box (network connection device – NCD) you are using is acting like a modem for your Fibre to the Node (FTTN) service. These...

What is my Service Class and what does it mean?

The ‘Service Class’ (or ‘Property Class’ for OptiComm customers) for your location is a way for the network provider to categorise and define how the internet is delivered to ...