Aussie Broadband
Cart
Bairnsdale International logo
Business case study

Bairnsdale International

Discover how Aussie Broadband helped address Bairnsdale International's struggles with speeds and dropouts by transitioning away from a DSL service.

The challenge

The Bairnsdale International is located in Eastern Victoria in close proximity of the Gippsland Lakes district, 3 1/2 hours from Melbourne. Being the main city in East Gippsland, Bairnsdale attracts many tourists who use Bairnsdale as a base to visit local attractions including water-based activities; Fishing, Sailing, Water Skiing through to Bush Walking, Snow Fields, Buchan Caves and much more.

The Bairnsdale International is a modern first-class hotel with 50 well-appointed rooms, restaurant, bar, gym, spa & a function room that caters for 80 guests. It has become a popular base for tourists & travelling Account Managers servicing the East Gippsland district.

Prior to engaging Aussie Broadband Business, Broadband services for both internal staff & Wi-Fi for guests was delivered via a DSL service and dropouts & speeds were a constant issue with guests complaining that they couldn’t use the Wi-Fi network to work of an evening due to multiple issues including constant dropouts & slow upload speeds when many guests tried to access the service.

The solution

Bairnsdale International Managers, Tom & Madlen Trch consulted with Aussie Broadband who delivered a symmetrical Mid Band Ethernet service, with 1:1 contention ratio to solve the ongoing speed issues.

The result

Tom & Madlen are now happy to report that since the Mid Band Ethernet has been installed, the service is stable & provides speeds to satisfy the needs for both internal staff & guests alike.

This has also increased guest satisfaction & with them no longer complaining of having a Broadband service that was unusable.

Get up to $1200 bonus credit*
Exclusive offer

Go faster with nbn® Enterprise Ethernet

Ready for the fastest, most reliable nbn® connection type available? Get Enterprise Ethernet and receive a once-off bonus credit on your account of up to $1200.*

View our plans

*$1200 bonus credit available on 1000/1000Mbps plan, $500 bonus credit available on 500/500, 250/250Mbps and 100/100Mbps plans. To redeem this offer, simply call our Australian-based team on 1300 480 905. New Enterprise Ethernet customers only. Offer ends 11:59pm AEST 31/12/2023. Terms and conditions apply.

Get in touch

Tap into our tech expertise

Talk to our team about tech solutions that help boost your bottom line.

Your privacy is important to us. Please review our privacy policy to see how we protect your information.

Speak to an expert