Call our Australian-based support team
If you would like to contact a specific department, see below for options and open hours.
Customer service
Technical support and accounts
1300 880 905
Option 1 then 3
Monday to Friday
8am – midnightSaturday
8am – midnightSunday
8am – midnightPublic holidays
Closed Christmas Day and Good Friday
Business customer service
Business technical support and accounts
1300 480 905
Option 3 or 4
Monday to Friday
8am – midnightSaturday
8am – 8pmSunday
8am – 8pmPublic holidays
Closed Christmas Day and Good Friday
Customer service
Technical support and accounts
1300 880 905
Option 1 then 3
Monday to Friday
8am – midnightSaturday
8am – midnightSunday
8am – midnightPublic holidays
Closed Christmas Day and Good Friday
Business customer service
Business technical support and accounts
1300 480 905
Option 3 or 4
Monday to Friday
8am – midnightSaturday
8am – 8pmSunday
8am – 8pmPublic holidays
Closed Christmas Day and Good Friday
*Opening hours are listed in AEST.
If you're attempting to contact Aussie Broadband from outside Australia, please dial: +61 3 5165 0000.
We're here to chat
See our live chat hours.
Customer service
Live chat
Monday to Friday
8am – midnightSaturday
8am – midnightSunday
8am – midnightPublic holidays
Closed Christmas Day and Good Friday
Business sales
Live chat
Monday to Friday
9am – 5pmSaturday
ClosedSunday
ClosedPublic holidays
Closed
*Opening hours are listed in AEST.
Technical support at hand
Find answers to frequently asked questions. See below for answers to some of our most common questions.
Check outages
See current outages in your area.
View allNo internet connection
Troubleshoot your connection issues.
TroubleshootRun a speed test
Test your connection speed in seconds.
Start testBYO router settings guide
View our step-by-step router setup guide.
Get startedGetting Started
Aussie's Guide to the Internet.
Learn moreMoving home
Learn how to relocate your internet service.
Learn more
Our Aussie-based offices
We have offices all over Australia, so when you call, you know you're speaking with someone local. Get in touch with our 100% Australian-based team today.







