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Speak to our Australian-based support team
Call 1300 880 905Live chat
Start an online chat with our expert support staff
Self-service
Troubleshoot your connection in the MyAussie® app
Get MyAussie®Help centre
Find answers to frequently asked questions
visit help centre
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Monitor, troubleshoot, and manage your services with our app for iOS and Android!
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Call our Australian-based support team.
If you would like to contact a specific department, see below for options and open hours.
Customer service
Technical support and accounts
Option 1 then 3
Monday to Friday
8am – midnightSaturday
8am – midnightSunday
8am – midnightPublic holidays
Closed Christmas Day and Good Friday
Business customer service
Business technical support and accounts
Option 3 or 4
Monday to Friday
8am – midnightSaturday
8am – 8pmSunday
8am – 8pmPublic holidays
Closed Christmas Day and Good Friday
*Opening hours are listed in AEST.
If you're attempting to contact Aussie Broadband from outside Australia, please dial: +61 3 5165 0000.
Technical support at hand.
Find answers to frequently asked questions. See below for answers to some of our most common questions.
Check out our help centre if you can't find what you're looking for here.
Our Aussie-based offices.
We have offices all over Australia, so when you call, you know you're speaking with someone local. Get in touch with our 100% Australian-based team today.
Adelaide
Flinders Street, Adelaide SA 5000By appointment onlyBrisbane
Creek Street, Brisbane City QLD 4000By appointment onlyDandenong South
Quality Drive, Dandenong Sth VIC 3175By appointment onlyMelbourne
Exhibition Street, Melbourne VIC 3000By appointment onlyMorwell
3 Electra Ave, Morwell VIC 3840Perth
Burswood Road, Burswood WA 6100By appointment onlySydney
George Street, Sydney NSW 2000By appointment only
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If you need technical support, or have a question about your account, please instead reach out to us via live chat or our dedicated support hotline: 1300 880 905
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1300 880 905Australian-based support, 8am – midnight, 7 days a week.
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