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  • 4.5 from 6092 reviews

  • 4.3 from 2682 reviews

  • 4.8 from 2006 reviews

As an MSP partner, you get access to all the resources:

  • Dedicated account managers

    Guidance, training and ongoing support from dedicated account managers.

  • Pre-sales network
    engineers

    Assistance from network engineers to design and provision networks and enterprise telecommunication services best suited for your clients.

  • Multiple carrier
    technologies

    Leverage all the major carriers and business internet delivery technologies via one agreement with us.

  • Retain existing CRM processes

    Keep your existing billing and account arrangements direct with your customers.

  • 24/7 Australian support

    Direct access to our enterprise technical support teams to troubleshoot anytime you need it.

We have the network and support to power your MSP

With more than 16 years of experience, we have an extensive national network backbone powering dedicated enterprise businesses just like yours.

We’re also leaders in delivering quality network solutions at a competitive rate, all backed by network engineers and technical support teams your business can depend on.

100% Australian-based support, anytime you need it

We understand one of the foundations for a successful partnership is solid communication, which is the reason why we’re based right here in Australia (no overseas call centres!).

The team here at Aussie Broadband are committed to providing each and every one of our MSP partners the support they need to deliver the best in enterprise telecommunication solutions to their clients.

Introducing Carbon – the smarter and faster way to manage your telco services

Now there’s a better way to keep track of your full stack of telecommunications services across multiple sites at scale.

  • Grow your sales pipeline

    Easily grow your sales pipeline by leveraging our best-in-class automation system.

  • Streamline your operation

    Completely streamline your entire telco operation and save on CapEx/OpEx.

  • Access networks & vendors

    Directly access major network and hardware vendors to purchase the latest products.

Internet and network solutions
tailored to suit your clients

With our extensive range of business internet and network services, your MSP can be a one-stop-shop for all your clients’ enterprise telecommunications needs.

  • Enterprise internet

     

    Fast, resilient connectivity over nbn™, fibre or microwave for large organisations.

  • L2/L3 Ethernet WAN and Private Networks

    Scalable WAN and Private IP solutions with up to 10Gbps of connectivity across sites, no matter their location.

  • PBX Phones
    and SIP Trunks

    Connect local and remote staff with customers seamlessly with hosted IP business phone systems for greater functionality at a lower cost.

  • 4G Mobile Phone
    and Broadband

    Great value 4G business mobile plans with convenient and flexible online fleet management system.

  • Virtual Cloud
    Connect Tails

    Link to the top providers in Australia, including Amazon Web Services, Microsoft Azure, IBM and Oracle.

  • Dark Fibre

    One of the fastest, most secure point-to-point connections available to enterprises for business internet.

Have our staff find an enterprise telecommunication solution for your needs.

5000+ 5 star reviews

REAL TESTIMONIALS WE'VE RECEIVED FROM OUR CUSTOMERS

Their exemplary personalised service, their technical knowledge and their help when we are in a sticky situation has kept us coming back.

  • industryAgriculture, wine
  • business name919 Wines
  • servicesInternet | Network

I have been extremely happy with Aussie Broadband. Dealing with Australians – in Australia, who understand my needs.

  • industryAuction Business
  • business nameAccess Auctioneers
  • servicesInternet | Network | Mobile

They just seem to get the fact that we need their services working for our business to run, and they continue to deliver!

  • industrySoftware Development and support
  • business nameAccrivia
  • servicesInternet | Voice

I need to recommend the best possible products to my customers, and for me, Aussie Broadband is now the only company I use and recommend.

  • industryTechnology Services / Development
  • business nameComplete IT Services
  • servicesInternet | Network | Voice

Aussie Broadband are a first class Aussie company, with great products and good value for money.

  • industryTechnology Services / Development
  • business nameFastbrick Engineering
  • servicesInternet

Excellent company doing really good things in the way we connect with the world, very proud customer!

  • industryTechnology Services / Development
  • business nameiResult Connextions
  • servicesInternet | Network | Voice

This is a provider that thinks outside the box and has an awesome network to deliver a reliable service to Australia. Why anyone is still using Telstra is beyond me.

  • industryAccounting, Business Advice, Superfund management, bookkeeping, IT management, tax auditing
  • business nameLincolns
  • servicesInternet | Network

No pushy sales, just honest and helpful answers. A great experience.

  • industryCommunity Radio Station
  • business nameLoving Life FM
  • servicesInternet | Network

It just works, day after day after day! Exactly what we need to run our business.

  • industryRetail
  • business namePort Albert General Store
  • servicesInternet | Network | Voice

Fast painless setup, and a network that just works for business.

  • industryEngineering
  • business nameProMet101 Consulting
  • servicesInternet | Network | Voice

Aussie Broadband provides my buisness with awesome service when I need it.

  • industryEducation & Training - Private
  • business nameSafe Freight Networks Australia
  • servicesNetwork

Their network is reliable, but it’s their customer service and communication that makes them different from other ISPs.

  • industryITC Support and supply for Businesses
  • business nameSouth West Fuel Centre
  • servicesInternet | Network | Voice | Mobile

Reliable from start to finish.

  • industrySupport/advice for IT and other technical solutions
  • business nameSYSTECH
  • servicesInternet | Network

Totally satisfied with their service, ease of communication, and friendly staff who are always extremely helpful.

  • industrySecurity installers
  • business nameWonthaggi Electronics
  • servicesInternet | Network | Voice

2500+ 5 star reviews

Access multiple carrier technologies via one agreement with us

The biggest advantage of being an MSP partner with Aussie Broadband is that you can leverage all the major business internet carriers and delivery technologies through one agreement with us:

  • Business nbn™

    Traffic Class 1 (TC1)
    Traffic Class 2 (TC2)
    Traffic Class 4 (TC4)
    Enterprise Ethernet (EE)

  • Telstra™ Wholesale

    Ethernet Access (EA)
    Managed Lease Lines (MLL)

  • Vocus™ Wholesale

    Dark Fibre
    Layer 2 Ethernet Circuits

  • Point-to-Point Microwave

    Licensed microwave links
    Unlicensed microwave links

Let our friendly staff speak to you about our MSP program.

5000+ 5 star reviews

Some of the companies we've provided solutions for

Start your MSP partnership
with Aussie Broadband today

We’d love to help you widen your service offering with our range of enterprise telecommunication.
Speak with our Australian team of network specialists on how we can help you grow your MSP.

5000+ 5 star reviews

Frequently asked questions about our MSP Partner Program

What is a broadband reseller program?

A broadband reseller program allows businesses to sell internet services to customers without investing in the network infrastructure or managing the network themselves.

Aussie Broadband’s MSP partner program is an example of a broadband reseller program – it allows managed service providers to on-sell our award-winning internet services to their clients. Plus, our MSPs have access to our Australian-based team of experts to back them up whenever they need it.

What is an MSP?

MSP stands for ‘Managed Service Provider’. An MSP manages a business’ IT infrastructure. This usually involves overseeing the business’ network, internet services and end-user experience, as well as streamlining existing systems and anticipating the future IT needs of the business.

As the world of business becomes increasingly reliant on connectivity, small businesses can be just as reliant on their IT and internet services as large enterprises. Businesses may opt to outsource the management of their IT services to an MSP to avoid hiring IT staff or training existing staff in new systems. MSPs are experts at what they do and can ensure the businesses’ internet and IT services function smoothly. This allows staff to focus on growing the company, instead of dealing with IT issues.

How does the Aussie Broadband MSP partner program work?

Not only do Managed Service Providers that participate in the Aussie Broadband MSP partner program get access to dedicated account managers and network engineers, they also get free access to our industry-first business portal, Carbon.

Carbon allows managers to centrally manage your internet and network services across sites. Featuring complete end-to-end ordering, easy service configurations and customisations, centralised notifications, billing and support, and real time service and analytics tools, Carbon puts the same tools our staff use in the hands of your MSP.

What are managed services?

Managed services refer to the IT, network and internet services and infrastructure a business needs to function. Businesses often outsource the management of these services to MSPs so their staff can focus on growing the business.

MSPs may perform monitoring and maintenance of a business’ IT and connectivity systems and address any end-user issues staff may experience. This can lead to increased efficiency for the business, as well as a reduction in costs and downtime.

How much do MSPs charge?

The amount an MSP charges will generally depend on the size of your business and the complexity of your IT systems, network and business connectivity needs.

If you’re an MSP seeking to join Aussie Broadband’s partner program and have questions around pricing, get in touch with our MSP account managers here.

How does an MSP work?

Even prior to the pandemic, MSPs generally managed businesses’ IT and connectivity networks and services remotely. This meant that businesses could access the MSP of their choosing without having to consider geographical constraints.

MSPs often operate using service level agreements – or SLAs. This means that businesses can specify the amount of support they require and pay accordingly. Depending on what the business chooses, they could access round-the-clock on-demand IT support – accessing IT support in this way is often significantly cheaper than hiring internal IT staff.

Why select an Australian MSP?

While there are MSPs to choose from located all over the world, there are a lot of perks to selecting an Australian-based MSP. Firstly, Australian MSPs have a unique understanding of the needs of local small and medium businesses. Secondly, if you select an off-shore MSP and your SLA does not cover 24/7 support, you may not be able to access support during business hours in your timezone. Thirdly, by selecting an Australian-based MSP, you are supporting local jobs.