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Google Nest Mesh Router Setup Guide

Last Updated: Tuesday, 17 Oct 2023

To set up Google Nest WiFi in your home as an nbn® connection mesh router, you will need the following test:

  • A Google Nest WiFi router

  • A Google account

  • A smartphone or tablet meeting the following specs (Android phone running Android 5.0 and higher, Android tablet running Android 6.0 and higher, or an iPhone or iPad with iOS 11.0 and higher)

  • The latest version of Google Home app available on either Android or iOS

  • Internet service

If you are on FTTN/B: You will also need a VDSL modem as well as the Google Nest router. The VDSL modem should be plugged into your telephone point, which will establish the internet connection; then the Google router must be plugged into that modem to broadcast the WiFi to your devices.

For FTTP, FTTC, HFC, and Fixed Wireless: You will need to plug in your Google Nest router to the NBN connection device.

Setting up the Google Nest WiFi router

The Google Nest WiFi is not pre-configured therefore some set up is required. Simply follow the instructions below to set the Google Nest in your home, and you can also check out Google’s instructional video here.

  1. Download the Google Home app on Android or iOS

  2. Set up a home if this is your first time using the Google Home app.

  3. Place your Google router in a location that is in plain view, on a shelf or stand, at eye level for optimum WiFi performance. WiFi performance improves when the router is located higher up.

  4. Connect a network cable from your NBN device to the Google Nest router’s WAN port.

  5. Connect the power adapter into the Google Nest router. After a minute, the light will pulse white to indicate the router is powered on and ready for set up.

  6. Open the Google Home app on your phone or tablet.

  7. Tap add +, then Set up device.

  8. Under New devices, tap Set up new devices in your home.

  9. Choose a home to assign this device to, then select your Nest WiFi router.

  10. Scan the QR code found on the bottom of your device. If you’re unable to scan the code, tap Continue without scanning, then enter the setup key located on the bottom of the device.

  11. Select a room for your router or create a new one.

  12. Give your WiFi network a name and a password. We recommend creating a secure password to protect your WiFi network. This will be the password you will enter when connecting your phone, TV, laptop, and other devices to the WiFi.

  13. The router will create the WiFi network. This will take a few minutes.

If you need any assistance, just call our friendly Customer Service team on 1300 880 905. If you would prefer live chat, we recommend using live chat on a separate device connected to a mobile network to prevent any chat disconnections.

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