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How to add/switch a mobile plan

Last Updated: Monday 26 Feb 2024

  1. Download the MyAussie® app from the App Store or the Play Store, or enter the MyAussie® portal online.

  2. Once logged in, select Services in the top right corner. (Tip: You can find your login details in the step 1 Email you received when you signed up with Aussie)

    A screenshot of the My Aussie app, in the Home section

  3. When you see the overview of all your current services, select Add a service.

    A screenshot of the My Aussie app in the "Services" section, with the "Add a service" button highlighted with a red square

  4. Select Mobile, then choose your desired plan. (Note: we will be directly linking to this page on the App)

    A screenshot of the My Aussie app in the "Add Service" section, with the "Mobile" button highlighted with a red rectangle

  5. Fill in your desired plan and details then hit Order. Your SIM will then be sent to the address you have entered.

    A screenshot of the My Aussie app in the "New Mobile Service" page, with the "Select A Plan", "Details", "Promo code" and "Order" panels/buttons selected

    Note: If you don’t activate the SIM within 60 days, the application will be cancelled.

  6. If you wish to order more SIM cards, please repeat this process.

    Note: Once you receive your SIM and follow the activation instructions with the SIM, you’ll then be able to confirm that you will be porting your existing number.

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