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Aussie Broadband launches game-changing business platform

Media Release | Thursday, 28 May 2020 | 2 min read

Aussie Broadband Carbon Login Screen

Aussie Broadband has today launched a platform that it believes is ground-breaking for businesses, enterprises, and managed service providers.

The platform, known as Carbon, will allow users to turn on business connections at NBN-serviced locations within minutes, at the click of a button.

Managing Director Phillip Britt believes the platform will be a game-changer in the industry.

“This is a masterpiece of innovation and software that makes it easy for anyone to sign up for business telco services,” he said.

“Ultimately, Carbon will enable someone to turn on a service at any location where NBN has been before – and it will happen within minutes, whereas previously it would typically take months to order a service.”

“Carbon will change how MSPs and IT Managers manage their business NBN services. It will allow businesses to order, configure and activate their enterprise services all in one place within a self-serve online portal,” Phil said.

“We believe we are the first telecommunications company in Australia to ever do this to this level.”

Aussie Broadband already provides online sign-up for enterprise NBN customers, but Carbon significantly extends this service to include more functionality and a much bigger scale.

“Businesses will be able to purchase and customise their products and services online, including internet services, data centre connections, phone systems, MPLS networks, SD-WAN networks, and more,” said Phil.

“This means that enterprise clients can now build and custom-tailor their own MPLS and SD-WAN networks using the portal.”

“It allows managed service providers to build tailored solutions for their customers and directly link services back to their own cloud platforms, which will provide unprecedented levels of customisation and control” said Phil.

“They’ll also be able to apply customer configurations to their services within seconds, as well as take advantage of single-click tests and diagnostics, real-time monitoring of bandwidth and data use, and centralised notifications, billing and support.

“And yet another benefit is transparency – business customers will be able to see the plans and prices of all products on the portal.”

Phil said Carbon was built entirely in-house by Aussie Broadband’s development team, who also developed the award-winning MyAussie app.

The platform was launched in an online live stream event today. This included talks from industry experts at Aussie Broadband, NBN and Cisco, which provided the Meraki Platform for the project.

“We are very excited to partner with Aussie Broadband for the launch of the Carbon Business Platform,” said Dimitri Polydorou, Meraki Global SP & Channel SE Director, Cisco Meraki.

“This is based on a Cisco validated design for Meraki Platform on the NBN.

“We are always looking to help our partners solve real customer problems with the Meraki platform, leveraging industry leading automation. Aussie Broadband’s new online business platform will completely streamline your entire ICT operation to better support your business. We truly believe that this new product will revolutionise how business connectivity is managed.”

The Aussie Broadband Business Portal

All information contained in this media release, including references to costs, speed, and capability of the Aussie Broadband network, was correct at time of publication, and may have since changed.

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About Aussie Broadband Limited

Aussie Broadband is an Australian operated telecommunications company that was formed in 2008 and is based in Morwell Victoria, Australia.

The company's main focus is nbn® (NBN) subscription plans and bundles to residential homes, small businesses, not-for-profits, corporate/enterprise and managed service providers.

As a licensed carrier, the company provides these services through a wholesale agreement with NBN Co, a mix of leased backhaul infrastructure from third parties and its own network equipment.

The company also offers a range of other telecommunications services including VoIP, mobile plans and handsets, entertainment bundles through its partnership with Fetch TV and connections through its own fibre, the OptiComm network and its white label platform.

With its acquisition of Over the Wire, the company is also a Tier 1 voice provider, and offers a range of tailored cloud, connect and collaborate solutions to business, government and enterprise customers.

Along with being a proud member of the Pledge 1% Movement, Small Change Big Change and more, Aussie Broadband is a certified B Corporation and the largest telco in Australia to hold accreditation.

Aussie Broadband has remained Australia's Most Trusted Brand in Telecommunications since December 2020 and was more recently named Australia's Most Trusted Telco at the inaugural Roy Morgan Trusted Brand Awards for 2023.