Have you experienced the 6pm slowdown?

We’ve all been there – your internet works fine during the day, but at night it slows down to an absolute crawl. Streaming a movie is impossible, and even opening a web page is painful.

Sound familiar? The problem is network congestion (just like a traffic jam, except on the internet).

Have a look at our video which explains why this happens:

All of our nbn™ plans come with these great features:

  • Congestion-free network

    We constantly monitor our network to prevent congestion, meaning you don’t get the “6pm slowdown”

  • Australian support team

    Our staff are all based here in Australia, so you will never speak to an overseas call centre

  • Quality service

    We work hard to foster our reputation for quality customer service and an excellent network. Check our reviews online to see how we stack up

  • No lock-in contracts

    We don’t have contracts because we believe our service is so good you won’t want to go with anyone else.

  • No excess data charges

    No-one likes nasty surprises, so we don’t charge excess data fees on any of our plans.

  • Fast, easy setup

    We provide everything you need to make your switch easy. Even our modems are preconfigured so they work straight away.

It’s super easy to sign up online

  • Step 1: Check your address

  • Step 2: Choose your nbn™ plan

  • Step 3: Bundle your home phone

  • Step 4: Complete our easy signup

Build Your Own nbn™ Internet Plan

We know you want fast internet that lets you do lots of things at once, so we’ve got a great range of speeds and data plans to choose from – to find the perfect plan for you simply follow the steps below.

1. Enter your Address (Optional)

This helps us show you what speeds are available at your address

Step 2: Choose your nbn plan

  • Build your ownCreate a custom plan that’s perfect for you

Step 3: Bundle your home phone

  • No phone needed
  • Casual phone planGreat call rates
    $5/month
  • Recommended Everyday phone planFree local & national calls
    $10/month
  • Family phone planFree local, national, & mobile calls
    $20/month

Worried about going over these limits? Don't be. We don't charge excess data fees on any of our plans and you can easily increase
your data allowance whenever you need to!

Total monthly cost

$/month with No Connection Fee

  • No Lock In Contract
  • No Excess Data Charges
  • Australian-based Support
  • Fast, Easy Setup
  • Congestion-Free Network
  • Australian Owned

To download a copy of the Critical Information Summary for this nbn™ plan, click here.
To download a copy of the Critical Information Summary for this VOIP plan, click here.

Confused? Have questions? Call our Australian based support team who will answer any questions and walk you through every step of the signup process. Call now: 1300 880 905

Plus we offer bolt-ons so you can tailor your internet plan even more

Bolt-ons are optional features which will enhance your internet connection. These can be added at any time through your MyAussie account after you’ve signed up.

Our current bolt-ons include:

  • Static IP (Business Range) – $10 per month: Get a static IP with ability to update reverse DNS in our business subnets.
  • Unmetered Uploads – $10 per month: Only downloads are metered, uploads don’t count towards your data allowance.
  • Night Owl – $10 per month: Data doesn’t get metered between 1am and 7am.

Frequently asked questions about our nbn™ plans

Are there connection fees or charges?

We do not have any standard connection fees for our nbn™ services. If you are in a new housing development or opt to have a new line connected you may be liable for an additional charge as dictated by the nbn™. This will be displayed before confirming your order.

Will my home phone work on the nbn™?

The majority of Australians will have to move their phone across to the nbn™ as the current infrastructure providing a landline service will be switched off 18 month after the nbn™ becomes available. You will still be able to retain the same home phone number by porting it onto our new home phone plans but will be required to connect your phone handset via your modem.
Depending on the nbn™ technology you’re connected to, you may be able to keep your landline using the existing copper connection.

What hardware do I need for the nbn™?

Depending on the location, nbn™ uses a mix of technologies to connect to the nbn™ broadband access network. nbn™ will provide Some devices will need to be registered with nbn™ directly such as medical alarms, monitored fire alarms, and lift emergency phones. Other devices to consider are security systems, fax and teletypewriter devices, EFTPOS terminals, health claim terminals, and existing landline phone services. To register your devices visit the nbn™ website.

How does the nbn™ installation work?

If there has been a previous nbn™ connection at your premises the standard time frame is 1-5 business days and there will be no additional work required by a technician. If your address has not been connected to nbn™ before the standard time frame can be anywhere up to 20 business days and is dependent on your nbn™ access technology type and technician availability. Depending on your nbn™ access technology, will determine the exact method of installation for your technician.

For connections to premises that are already connected to the nbn™ via FTTN/B or HFC technology there may be a small period of downtime when switching providers.
For connections to premises that are already connected to the nbn™ via FTTP or Fixed Wireless technology, another port on the already installed network termination device will be activated in addition to any other active ports, so there should be no down time.
For connections to premises that have not yet connected to the nbn™ via FTTN/B or HFC technology there may be a small period of downtime when connecting.
For connections to premises that have not yet connected to the nbn™ via FTTP or Fixed Wireless technology, new infrastructure will be installed which will not interrupt your current service.

Confused? Have questions? Call our Australian based support team who will answer any questions and walk you though every step of the signup process. Call now: 1300 880 905

Check if the nbn™ is available in your area and what speed you can get:

When you fill out this online form, one of our friendly team will give you a call in the next few days to talk through your internet options. If you would prefer not to be called by us but would like to check your address, we recommend visiting the nbn™ website.

What people think of our nbn™ plans

I have dealt with Aussie Broadband a number of times in the past few months and would like to salute the technical support staff for their assistance and good humour in dealing with my enquiries. They deserve to be recognised and congratulated for a job well done.

- Janine, Churchill

We have now been connected to nbn™ wireless via Aussie for 9 months,although a few teething problems (sorted with their techs help) I find they offer the best nbn™ wireless prices/plans. I am achieving regular speeds of 22mb down /4.5mb up. Best value nbn™ wireless on market in my book. thanks Aussie

- Snakeman,

Great customer service and quick and painless setup of nbn™ fixed wireless in regional SA. Follow-up calls to make sure I was happy was an extra bonus, plus offered more data at no cost. The big telcos could learn a lesson

- 2easy,

I chose Aussie Broadband when wireless nbn™ came to our area. I am very impressed with the people I speak to and the service they provide. They may provide the extras that big boys do, but I don’t want pay for things I don’t use. Shortly after joining they increased the download quota by 50 % at no extra charge. They also provide a free service to our local CFA Brigade. As a result of that several people I know signed up with them and they all have the same opinion.

- Jerry,

Signed up for fixed wireless nbn™ with VOIP phone in South Gippsland. It has been a pleasant surprise (take note Telstra and Optus) that Aussie Broadband have been both informative about the installation process and very responsive (within an hour or so) to a configuration issue with the VOIP phone. And the person on the phone actually seemed to know what he was doing, as distinct to experiences I’ve had with Optus. Everything appears to be now working well.

- GreyGuru, South Gippsland

Received a flyer in mail from Aussie Broadband advising me nbn™ was coming to my area, I registered my interest with them and sure enough when nbn™ was ready I got a pleasant call from them,I signed up and they gave me double quota free for 6 months. Internet and voip has been working perfectly, they called me after installation to ensure all was working ok. It’s wonderful being able to talk to someone I can understand unlike my previous provider where I spent 45 mins on phone trying to get it cancelled. All excellent, what more can i say.

- Trevor H,

I recently just had my nbn™ installed and internet connected with you up here in the Northern Territory, I would just like to say what a fantastic job it was, everything went so smoothly and the installer did such a good job and worked in to suit my convenience, my internet is working
perfectly so I would just like to say a big thankyou to the Aussie Broadband team

- Taylor, Darwin

I would like to share that the installation and activation of nbn™ in Hamilton went fabulously. I plugged the new modem in on the same day of installation and got everything working in a jiffy. I am also happy with the speed which is giving results of around 95 mpbs down and 32 mbps up. Have gotten the same result at different times of the day. I really am quite happy with that 🙂 The communication from Aussie Broadband and service delivery has been excellent, Thanks a bunch.

- Andrew, Hamilton - Victoria

After recently having nbn™ installed I had numerous problems with the nbn™ co itself but was able to rectify these issues with the professional help from Aussie broadband. Every one I had spoken too at Aussie broadband was very helpful and polite so I’m happy to have chosen you guys as my provider. Thanks Ashley

- Ashley, Mypolonga - SA

G’day Aussie Broadband, I’m writing to thank you for your service and the manner in which it was provided. Three days ago I couldn’t get online and after ringing your support staff and speaking with a very thoughful and considerate operator, my service was eventually restored. A new unit arrived today and I’m up and running – wonderful service. A big THANK YOU from a happy customer.

- Peter, Heyfield

I have been dealing with ISP's in IT for 10+ years now and Aussie Broadband is 100 miles ahead of anyone else when it comes to service and support. Keep it up guys.

- Richard,

nbn™ connection in a new estate where the major players couldn’t provide a service …..” go figure ” Home based operators who understand local conditions and issues. Also patient service as I am vision impaired. Well done and thank you.

- Wally, Ballarat

Called them to activate the service at 4pm, and got the Internet service activated at 5:15pm. That is super fast. The speed is good as well.

- Chris,

I have been with them for years, they may not be the cheapest but their service more than compensates for that. They are local employing locals, offer a great service and when you ring up for technical support your not placed on hold for ages. The service is fast and reliable

- Rob,

We have been customers of Aussie Broadband for several years now…and cannot speak highly enough of their customer service and technical service and support. Great speed and they employ local staff…no outsourcing… their should be more companies like this. If you are looking for an Australian owned and operated company look no further than Aussie Broadband!!!!!!

- Rebecca, Geelong

I have had issues with a number of ISP over time, I have none for how long I have been with aussie, it was the best move i ever made. I have try to find a better price 400gb and phone around $100 month, plus calls.

- Tim, Warrnambool

4.6 from 764 reviews
4.3 from ‎516 reviews
  • 1Users
  • 2Internet usage
  • 3Your result

How many people in your house would be using the nbn™ service?

  • 1Users
  • 2Internet usage
  • 3Your result

What do people in your household use the internet for? (Please select all that apply)

  • 1Users
  • 2Internet usage
  • 3Your result

Great news! Based upon your results, we recommend the below congestion-free nbn™ powered plan.

  • Speed

  • Data

    500GB

  • Home Phone

    Everyday phone plan

  • Modem

    NF18ACV

Total monthly cost

$85/month with No Connection Fee

  • No Lock In Contract
  • No Hidden Charges
  • 100% Australian Support
  • Fast, Easy Setup
  • Congestion-Free Network
  • Australian Owned