Do eligible families have to pay anything?

No there will be no charges to eligible families. Aussie Broadband are working with nbn® to provide any eligible family participating service with no monthly fees, set-up fees or hardware costs, until 30 June 2028.

How do I get an SSBI voucher?

Unfortunately, spaces on the SSBI are now fully allocated, and no further vouchers are being issued. For further information please contact the National Referral Centre (NRC) on 1800 954 610 (Mon-Fri, 10am-6pm AEDT).

How do I redeem my SSBI voucher with Aussie Broadband?

Unfortunately, spaces on the SSBI are now fully allocated, and no further vouchers are being redeemed. For further information please contact the National Referral Centre (NRC) on 1800 954 610 (Mon-Fri, 10am-6pm AEDT).

Can a family move to a new service provider during the free period?

No, an SSBI service is not able to be transferred to another SSBI internet provider. Families can choose to disconnect and leave the initiative at any time within the free period. If they cancel, they cannot re-join later.

Will I still be able to use the SSBI plan if I move to a different address?

If you move to an address that is nbn serviceable with your existing SSBI provider, we will be able to move your connection to your new address - BUT you must remain with your existing SSBI RSP (e.g. Aussie Broadband). This does not require a new voucher to be issued.

What if I have already connected to the SSBI?

Families or carers that are already connected to on the SSBI Program will continue to be supported on this program until 30 June 2028.

School Student Broadband Initiative

Inclusions

What's included in the program?

Free internet at your home
nbn® 50/20 unlimited data plan (or equivalent) at your home address until 30 June 2028.
Free installation by an nbn® technician
If required, an nbn® technician will come to your home to connect you to the nbn®.
Free nbn® compatible modem/router
Our modems come preconfigured to your connection type, so all you need to do is plug it in!

FAQs

Frequently asked questions about SSBI

Still unsure? Have a look through our most frequently asked questions. Find out more about the School Student Broadband Initiative at the National Referral Centre's FAQs (opens in a new tab).

No there will be no charges to eligible families. Aussie Broadband are working with nbn® to provide any eligible family participating service with no monthly fees, set-up fees or hardware costs, until 30 June 2028.
Unfortunately, spaces on the SSBI are now fully allocated, and no further vouchers are being issued. For further information please contact the National Referral Centre (NRC) on 1800 954 610 (Mon-Fri, 10am-6pm AEDT).
Unfortunately, spaces on the SSBI are now fully allocated, and no further vouchers are being redeemed. For further information please contact the National Referral Centre (NRC) on 1800 954 610 (Mon-Fri, 10am-6pm AEDT).
No, an SSBI service is not able to be transferred to another SSBI internet provider. Families can choose to disconnect and leave the initiative at any time within the free period. If they cancel, they cannot re-join later.
If you move to an address that is nbn serviceable with your existing SSBI provider, we will be able to move your connection to your new address - BUT you must remain with your existing SSBI RSP (e.g. Aussie Broadband). This does not require a new voucher to be issued.
Families or carers that are already connected to on the SSBI Program will continue to be supported on this program until 30 June 2028.

EmpOwering austrAlia's future with frEe nbn®

Why choose us?