Internet Speed

Price Reductions on High Speed Tiers
Aussie Broadband recently reduced pricing on several high speed tier plans. Aussie Broadband recently reduced pricing on several high speed tier plans. Price reductions are now in effect for 250/100Mbps, 500/200Mbps and 1000/400Mbps plans ...
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What is internet speed, and how much do you need?
Ever had Netflix freeze mid-plot twist? Or a video call go all pixelated just as you’re saying something important? It’s tempting to yell, “The internet’s slow again!” – but what does that actually mean? Ever had Netflix freeze mid-plot t...
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Gigabit speeds for all Australians – is this a fantasy?
Over the last few years, gigabit internet plans have become increasingly available - and cheaper. With the growing need for high-speed broadband, gigabit internet's time as " the new internet " is fast approaching. Over the last few years...
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Why upgrade to fibre? Not all NBN connections are created equal
Internet is internet, yea? Well, not quite. You could have all the best equipment available on the market today, but there’s one thing that could be holding you back from achieving the breadth of speeds available: your NBN connection. Int...
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How do I choose the fastest nbn® plan?
Jump to Jump to Why you won’t get those maximum nbn® speeds Why choosing an ISP matters for nbn® speed Finding the right ISP to deliver fast internet One of the most convenient things about the nbn® is that it neatly arranges the speeds th...
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How much does the nbn® cost?
The nbn® has become the standard way that Australians access internet services. As it’s been installed across Australia, it has replaced the existing telecommunications infrastructure, and with over 90 per cent of Australia now covered, un...
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What is network redundancy and why does it matter?
We all rely on our tech, all day every day. We also understand that sometimes things go wrong. It’s important that, in those instances, we are prepared with alternatives to be able to continue providing you with smooth service – increasing...
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Streaming left you screaming? Here’s some helpful tips
Mobiles, desktop PCs, smart TVs, you name it – no matter the device, no one wants to be interrupted while streaming your favourite movie or TV show. Mobiles, desktop PCs, smart TVs, you name it – no matter the device, no one wants to b...
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Head in the cloud - fun ways to make use of high speeds
Cloud-based home security Cloud-based home security Picture this: you get an alert on your phone of suspicious activity at home. You open your home security app, and – gasp! The fridge has become self-aware and is starting a mutiny in the ...
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How to check your internet speed and improve it
Picture this: you’ve had a long day and all you want to do is kick back, relax, and watch Kath & Kim for the 15 th time. You get all set up on your couch and press play, but are greeted by the dreaded loading circle of doom! Picture th...
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Results from other pages

What speeds can I expect from my internet plan?
Aussie Broadband offers the largest range of nbn® and OptiComm speeds in Australia. Our different speed plans are labelled based on theoretical maximum speeds that can be ordered ...
Help Centre
Service Test options available in MyAussie
Here’s a guide to the tests available to you and a basic outline of what each one does. Here’s a guide to the tests available to you and a basic outline of what each one does. R...
Help Centre
Slow Speeds on FTTB/FTTN?
It’s disappointing to see slower speeds than expected on your connection. Don’t despair! There are several factors that can play into slow speeds. This guide will help make the i...
Help Centre
Can I get nbn® Home Superfast and Ultrafast speeds or a gigabit plan?
Aussie Broadband’s plans are based on the wholesale speed tiers available to providers. The Home Superfast plan has theoretical maximum download speeds up to 250Mbps (megabits p...
Help Centre
How to run a Ping Test
A ping test is a simple test that can show problems along the network path and is an essential step while troubleshooting speed and connection problems. A ping test is a simple t...
Help Centre
How to report a fault in MyAussie
First, head over to the To report a fault, head to the Once you’ve selected Once you’ve raised the new fault, a member of our team will get in contact with you via MyAussie® to...
Help Centre
How can I get a faster internet plan?
As of May 2021, select nbn® areas have become eligible for a free upgrade to Fibre to the Premises (FTTP) technology. You can check your eligibility on our website to find out...
Help Centre
How to check your speed and improve it
How to run a speed test How to run a speed test Open a web browser and go to Click the Wait a few seconds while the test measures your Review your results and compare them to...
Help Centre
What factors can affect the speed of my NBN internet connection?
When connected on a service with a higher plan speed, you shouldn't expect that everything you download or stream will always be at the maximum speed of your plan. When connected ...
Help Centre
Improving slow internet speeds
Are you experiencing slow or degraded internet speeds? We have some solutions that may help improve your download or upload speeds. Are you experiencing slow or degraded internet ...
Help Centre