Transform the way you do telco with our business portal

Ordering services to any site Australia wide is made simple with Carbon

Carbon gives you direct access to the systems our staff use, so you can perform your key tasks much faster and whenever you need.

From service quotes and ordering, through to hardware dispatch and activation at any site across Australia - you're in control.

And we're not just talking about internet. You can easily order PBX phones, DC Connects, Cloud, VPNs and Firewalls in just a few clicks, then let the smarts of our portal automation handle the rest.

Learn how simple it is to order complex services by speaking to one of our experts.

Apply custom configurations to your services in seconds whenever you need

Say goodbye to countless phone calls just to make changes to your telco services. With Carbon, you can now apply your own custom configurations online at any time

Whether it's setting up custom call routing on your phone system, deploying a policy update across your SD-WAN network or assigning your IP range. Carbon lets you do it instantly with ease.

Speak to one of our experts to see how you can customise your services in seconds.

Your service information, billing and support all conveniently located in one place

Keeping up-to-date on your services is key when you're running a business that heavily relies on connectivity to operate effectively.

Whether it's setting up custom call routing on your phone system, deploying a policy update across your SD-WAN network or assigning your IP range. Carbon lets you do it instantly with ease.

You can also apply custom tags to quickly find any services, and assign staff permissions for access to confidential areas like accounts and billing. Best of all, if you need help quickly our enterprise team are on portal LiveChat 24/7 to support you.

Speak to one of our experts to see these features in action.

Access a full range of service analytics and diagnostic tools with ease

Nothing's more disruptive to your business than a simple connectivity issue that could've easily been resolved with the right tools at your disposal.

Carbon gives you the tools to run diagnostics and troubleshooting on your service, so you can get back up and running much faster.

From loopback tests to kicking your connection, to radius logs and connection status - everything can be tested in a single click.

You can even monitor your realtime bandwidth and data usage, or CVC capacity at your POI.

Speak to one of our experts to see how quick and easy it is to check or troubleshoot your services.