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Accounts and Billing

Are there any fees associated with relocating?

Last Updated: Tuesday, 9 May 2023

Aussie Broadband does not charge a ‘relocation fee’ to move your service(s) to a new address.

However, additional charges may be incurred in some circumstances, such as moving into a newly developed property, or where you may need to buy a new modem/router. If you're moving to a place that uses OptiComm internet, they will charge a $109 connection fee on your next Aussie Broadband invoice.

In these circumstances, they will be disclosed to you as potential upfront charges when calling to relocate your service.

You can find more information about potential upfront costs by visiting our help page ‘Does Aussie Broadband charge any set-up fees?

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