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Accounts and Billing

How can I set up a payment plan?

Last Updated: Tuesday, 27 Feb 2024

We understand if you may be struggling to make this month’s payment, or just need a few extra days from time to time.

Please call our friendly Customer Service team on 1300 880 905 to work out a payment plan that suits your needs. Alternatively, you can simply log into the MyAussie® app or website, then select the Billing tab and Request a Payment Extension.

Payment plan options include temporarily postponing your payment to partial, ongoing payments over an agreed upon time period.

To find out more about our hardship policy, please click here.

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