Try our My Aussie app

  • Run service tests & raise support tickets
  • View current outages
  • Check & update your billing details
  • Check your usage; plus so much more

Visit the App Store or Play Store and download our new self-help app today!

Find out more

Are there any fees associated with relocating?

Aussie Broadband does not charge a ‘relocation fee’.

However, an extra charge may apply if you’re connecting to the nbn™ or OptiComm network and the property is in a new development. A New Development Fee is $300.00, and we will inform you upon signup if this fee may apply. For more information check out our FAQ on New Development Fees

For more information on moving house, please refer to our FAQ here.

Still not found what you're looking for?

Our team of experts would love to help you out. Speak to one of our friendly support staff today.

Wish to lodge a complaint? Click here for our online feedback and complaint form, and here for our Complaints Handling Policy.

Your privacy is important to us. For more information, view our privacy policy by clicking here.
Your information will not be shared.