Try our My Aussie app

  • Run service tests & raise support tickets
  • View current outages
  • Check & update your billing details
  • Check your usage; plus so much more

Visit the App Store or Play Store and download our new self-help app today!

Find out more

Can I choose what date my service is connected at my new address?

Yes, if you’re using either the MyAussie Portal or website to relocate your service, you can select the date you wish to stop services at your current address and the date you want the new location connected.

Alternatively, once you have the dates that you will be moving, simply give our Sales team a call on 1300 880 905 and they can assist with the relocation process.

For more information on moving house, please refer to our FAQ here.

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