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Try our My Aussie app

  • Run service tests & raise support tickets
  • View current outages
  • Check & update your billing details
  • Check your usage; plus so much more

Visit the App Store or Play Store and download our new self-help app today!

Find out more

Do I need a new modem when relocating?

In many cases you won’t need a new modem. However, if your existing modem/router isn’t compatible with your new connection (moving from ADSL, for example), you will need to purchase a new one.

Aussie Broadband can supply a router, to see our full nbn™ compatible range of routers click here.

For more information on moving house, please refer to our FAQ here.

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