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How to change your Aussie Broadband password

Step 1:

Log in to your MyAussie account using your user account details and password provided on signup.

Consideration note: If you unsure as to what your details are, this information is available within your Aussie Broadband welcome pack.

Step 2:

Click of the “Profile” option on the right menu, then click the “Change Password” button.

Step 3:

Enter your current password, new password, then confirm your new password.
Note: Your password must abide by the following requirements:

  • Must be at least 10 characters long.
  • Cannot contain the word “password”.
  • Must contain at least 1 uppercase character.
  • Must contain at least 1 digit or 1 special character.

A password of 16 characters or longer does not need to meet the above requirements.

Step 4:

Once you are happy with your new password, click on the “Change Password” button to confirm the change.

Note: You will need to log in again once your password in successfully updated.

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