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Try our My Aussie app

  • Run service tests & raise support tickets
  • View current outages
  • Check & update your billing details
  • Check your usage; plus so much more

Visit the App Store or Play Store and download our new self-help app today!

Find out more

What if I’m going on an extended holiday?

We understand that you want to keep costs low during an extended holiday. We can decrease plans or even cancel nbn™ or OptiComm services for the duration. VoIP services must remain open though to preserve your phone number. To find out the best solution for your needs, please call our Customer Service Team on 1300 880 905.

Still not found what you're looking for?

Our team of experts would love to help you out. Speak to one of our friendly support staff today.

Wish to lodge a complaint? Click here for our online feedback and complaint form, and here for our Complaints Handling Policy.

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