search aussiebroadband.com.au

Try our My Aussie app

  • Run service tests & raise support tickets
  • View current outages
  • Check & update your billing details
  • Check your usage; plus so much more

Visit the App Store or Play Store and download our new self-help app today!

Find out more

What if I miss payment?

If you miss payment, then an SMS will be sent notifying you that a payment has been missed. It’s recommended to call our Customer Service Team on 1300 880 905 as soon as possible to work out a suitable payment plan to avoid late fees and service restriction.

Still not found what you're looking for?

Our team of experts would love to help you out. Speak to one of our friendly support staff today.

Wish to lodge a complaint? Click here for our online feedback and complaint form, and here for our Complaints Handling Policy.

Your privacy is important to us. For more information, view our privacy policy by clicking here.
Your information will not be shared.