Try our My Aussie app

  • Run service tests & raise support tickets
  • View current outages
  • Check & update your billing details
  • Check your usage; plus so much more

Visit the App Store or Play Store and download our new self-help app today!

Find out more

What payment options are available?

There are three ways to make payment to your account:

  • Direct Debit- Funds are automatically processed from your bank account on your Debit Date (listed on your Invoice). Note: immediate payments can only be made with a credit card.
  • Credit Card- Funds are automatically processed from your Credit Card on your Debit Date (listed on your Invoice). Note: We do not accept American Express.
  • *BPAY –  BPAY is available on request with direct debit or credit card details on file as a backup payment option. We recommend that you BPAY at least 4-5 days before your debit date to allow the system to receive the payment. Once payment is received, the system should not double charge you.

Please call customer service to request the Biller Code and Reference number should you wish to make a BPAY payment.

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