Login
Sign up to nbn™ online
Sign up to Small Business nbn™
Sign up to Enterprise nbn™
Sign up to OptiComm online
or call
1300 880 905
1300 480 905
1300 161 625
Try our My Aussie app
Run service tests & raise support tickets
View current outages
Check & update your billing details
Check your usage; plus so much more
Visit the App Store or Play Store and download our new self-help app today!
General Email Settings
This article provides the basic email settings required to setup your email account.
Login Information
Use the following syntax when entering your username and password. Note that the username cannot contain upper case letters and that the password is case sensitive.
| Username | [email protected] (please refer to your welcome letter) |
| Password | CaSe SeNsItIvE (please refer to your welcome letter) |
Server Information
Use the information below when entering in the server details for your email account.
Note: All domains use the same server settings as Aussie Broadband (eg: Wideband, Baonline, and Westvic)
Aussie Broadband
| Incoming Mail Server (POP3) | Incoming Mail Server IMAP | Outgoing Mail Server (SMTP) | |
|---|---|---|---|
| Server | mail.aussiebroadband.com.au | mail.aussiebroadband.com.au | mail.aussiebroadband.com.au |
| IP Address | 121.200.0.25 | 121.200.0.25 | 121.200.0.25 |
| Port | 110 | 143 | 25 |
SSL
Our mail servers support SSL and STARTTLS with the following settings:
- POP(Incoming)SSL: 995
- SMTP(Outgoing)SSL: 465
- SMTP(Outgoing)TLS: 587
- IMAP(Incoming)SSL: 993
What is SSL?
SSL (Secure Sockets Layer) is the standard security technology for establishing an encrypted link between a web server and a client. This link ensures that all data passed between the web server and browsers remain private and encrypted. SSL is an industry standard and is used by millions of websites in the protection of their online communications with their customers.
What is STARTTLS?
STARTTLS is an email protocol command that tells an email server that an email client, including an email client running in a web browser, wants to turn an existing insecure connection into a secure one.
Download our award winning self-help app
4.5 from 6092 reviews on
4.3 from 2682 reviews on
4.5 from 2006 reviews on