search aussiebroadband.com.au

Try our My Aussie app

  • Run service tests
  • View current outages
  • Check & update your billing details
  • Check your usage; plus so much more

Visit the App Store or Play Store and download our new self-help app today!

Find out more

General Email Settings

This article provides the basic email settings required to setup your email account.

Login Information

Use the following syntax when entering your username and password. Note that the username cannot contain upper case letters and that the password is case sensitive.

Username [email protected] (please refer to your welcome letter)
Password CaSe SeNsItIvE (please refer to your welcome letter)

Server Information

Use the information below when entering in the server details for your email account.
Note: All domains use the same server settings as Aussie Broadband (eg: Wideband, Baonline, and Westvic)

Aussie Broadband

  Incoming Mail Server (POP3) Outgoing Mail Server (SMTP)
Server mail.aussiebroadband.com.au mail.aussiebroadband.com.au
IP Address 202.142.142.238 or
202.142.142.239
202.142.142.238 or
202.142.142.239
Port 110 25

The servers also support imap on port 143 if required.

SSL

Our mail servers support SSL and STARTTLS with the following settings:

  • POP(Incoming)SSL: 995
  • SMTP(Outgoing)SSL: 465
  • IMAP(Incoming)SSL: 993

What is SSL?

SSL (Secure Sockets Layer) is the standard security technology for establishing an encrypted link between a web server and a client. This link ensures that all data passed between the web server and browsers remain private and encrypted. SSL is an industry standard and is used by millions of websites in the protection of their online communications with their customers.

What is STARTTLS?

STARTTLS is an email protocol command that tells an email server that an email client, including an email client running in a web browser, wants to turn an existing insecure connection into a secure one.

Still not found what you're looking for?

Our team of experts would love to help you out. Speak to one of our friendly support staff today.