Skip to main content

Troubleshooting your eero device

Last Updated: Sunday 26 May 2024

Got an issue with your eero? This guide will cover some of the most common troubleshooting scenarios that occur during setup and use of the eero Pro6E and 6+.

How to power cycle your eero

Power cycling is a common step to take when troubleshooting your eero. To perform this, simply:

  1. Switch off and unplug both your modem and eero from their wall power sockets. Wait 2 minutes.

  2. Plug your modem back in, wait for setup to complete, then do the same to your eero.

Was this helpful?