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How to use the Fetch Record Feature

Last Updated: Wednesday 31 July 2024

Note: As of August 1st, 2024, we no longer offer our customers the ability to add a new Fetch service to their account, or purchase any additional Fetch products on an existing service. Please contact our support team on 1300 880 905 if you have any further questions.


The Fetch record feature is available on the Fetch Mighty only.

The Mighty can record up to 6 shows at once on a 1TB hard drive that can hold up to 585 hours of SD TV.

Warning: Recording will cause usage to occur in the background. If you have issues streaming media, then you may have too many recordings occurring in the background.

Stopping Recordings:

On the remote:

  1. Press the “Menu” button.

  2. Use the arrow keys to navigate down the “TV” menu to “TV Guide”.

  3. Use the arrow keys to locate the show / recording to cancel.

  4. Press the “Paw” button.

  5. Scroll to the on screen “Recording” option.

  6. Press the “Paw” button.

  7. Scroll to the on screen “Stop Recording” option.

Changing Priority of Recordings:

  1. On the remote, press the “Menu” button.

  2. Use the arrow keys to navigate to “My Stuff” then “Recordings”.

  3. Press the “Paw” button.

  4. Use the arrow keys to navigate to “Series Tags” tab.

  5. Press “Paw”.

  6. Use the arrow keys to navigate to a Series Tag.

  7. Highlight the “Up” or “Down” arrows on screen, and use the “Paw” button to move the Series Tag “Up” or “Down” the priority queue. Changes made to series tag priority will take effect daily, at 6am.

Series Tag:

Series Tag allows Customers to Automatically record seasons/episodes when new content is released.

If series tag is on, customers will be prompted with an error while attempting to manually download something tagged – this is normal behaviour.

Series Tag can be disabled within the Menu > My Stuff > Series Tag

Note: you can change the scheduling of series Tags

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