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How to perform a hard reset (factory reset)

Last Updated: Monday 1 May 2023

Performing a hard reset or factory reset on your Fetch box will clear all settings and remove any recordings you currently have on your Fetch box.

To perform a hard reset on you Fetch box:

  1. Turn off your Fetch TV box and wait at least 30 seconds, then turn it back on

  2. As soon as your screen shows Preparing System, press Blue > Yellow > Green > Red on your remote

  3. Keep pressing these buttons in the order above until you see the R or Paw light on the Fetch box start flashing red. This usually occurs after the screen turns off and on

  4. Once the Fetch box restarts, you will need to enter your activation code and complete the setup process

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