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How to set up email on an iPhone/iPad (iOS)

Last Updated: Monday, 26 Feb 2024

This article helps you configure your Aussie Broadband email account on your iPhone, iPad, or other iOS product.

We’ve also included some screenshots at the bottom of this article to help you find these settings on your device – you may need to scroll further down to see them.

  1. On your iOS device, tap Settings

  2. Scroll down the menu and tap Mail

    A screenshot of an iPhone Settings tab, with the

  3. On the following page, tap Accounts, then Add Account

    A screenshot of an iPhone's Mail settings, with the button

  4. A list of popular mail providers will show, tap Other here

    A screenshot of the iPhone's Mail Account settings screen, with options from top to bottom available for selection being iCloud, Microsoft Exchange, Google, Yahoo, AOL, Outlook.com or Other.

  5. On the next pages you will be prompted to enter your email account details.
    Fill this section out as follows:

    • Name: your name or your business name – this will show to recipients when you send emails from this device.

    • Email: type in your Aussie Broadband email address here.

    • Description: this field is for you to leave a note next to the email account in your phone’s settings, so you can remember what it’s for. Enter whatever you like here!

    • Host Name: enter mail.aussiebroadband.com.au in the field for Incoming Mail Server as well as the field for Outgoing Mail Server.

    • Username: this should be the exact same as your email address.

    • Password: enter the password you created for your Aussie Broadband email address.
      Forgot your password? Reset via MyAussie®.

    A screenshot of an iPhone Mail account settings screen. The IMAP setting is selected, from top to bottom of the page, there are three panels each with three fields to fill out. The top panel has

  6. Tap Save. If you get a prompt asking if you want to set up this account without SSL, accept this by tapping Yes on this prompt.

  7. On the next page, tap Save to finish setting up your email account!

And… Voila! The account should now be ready for use – Head to the Mail App on your iOS device to start sending and receiving emails!

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