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NS-02 CloudMesh Satellite Setup Guide

Last Updated: Friday, 1 Dec 2023

Photo of a NetComm NS-02 CloudMesh SatelliteThe NS-02 CloudMesh Satellite is a Wi-Fi mesh extender that is compatible with the CloudMesh range of NetComm modems and routers, such as the NF20MESH.

The CloudMesh Satellite can pair with a CloudMesh Gateway using the WPS (Wi-Fi Protected Setup™) function, or by using the supplied ethernet cable.

Connecting your NS-02 using the WPS button

  1. Place the NS-02 Satellite next to your CloudMesh router.

  2. Connect power to both devices, switch them on and wait for them to power on. While you’re waiting, double-check that your CloudMesh router is connected to the internet before proceeding.

  3. Press and release the WPS button on the rear of the NS-02 Satellite. The light the front should flash a  purple colour to indicate that it is in pairing mode.

  4. Press and release the WPS button on your CloudMesh router while the NS-02 Satellite is still flashing purple. The light should change to a pink colour when pairing starts.
    Note: The pairing process can take up to five minutes to complete.

  5. When the pairing is successfully completed, the NS-02 Satellite’s light should change to a white, blue, or red colour. If it doesn’t, refer to the table below to understand what the different light colours mean.

  6. Position your NS-02 Satellite in your desired location and begin using your new mesh Wi-Fi network.
    If the light is a solid red colour, it’s indicating a poor connection to your main router – try placing the NS-02 in a few different locations to try and improve the connection strength, which will be indicated with a solid blue or white light instead.

LED colourMeaning
Solid whiteGood signal
Solid blueMedium signal
Solid redPoor signal
Flashing blueNo signal / Too far from gateway / Not connected to mesh network
Flashing purpleWPS pairing mode active
Flashing pinkPairing in progress
Solid pinkPaired successfully, but no internet connection

Connecting your NS-02 using an ethernet cable

If you’re having trouble with the above steps for connecting with the WPS button, a more reliable way to connect is using the network cable that came with your router or NS-02.

  1. Place the NS-02 Satellite next to your CloudMesh router.

  2. Connect power to both devices, switch them on and wait for them to power on. While you’re waiting, double-check that your CloudMesh router is connected to the internet before proceeding.

  3. Once the LED light on the NS-02 changes from flashing a green colour to flashing blue, connect a network (ethernet) cable from the back of the NS-02 to a plug on your router that is labelled ‘Ethernet’ or ‘LAN’.

  4. Watch the light on the NS-02 Satellite and wait for it to stop flashing (approx. 1 minute). When the light changes to a solid green colour, disconnect the network cable you plugged in during step 3 of this guide.

  5. The device will start connecting to your router. You may see the light change to a pink colour or a flashing blue. Once the devices are successfully paired and working, the light should remain a solid white colour.

  6. Now that the devices are paired successfully, you can unplug and relocate your NS-02 Satellite to your preferred location. Use the table below to determine the signal quality to your main router. Try to find a good spot with the strongest signal you can achieve – a good signal will show a solid white LED on the device.

If you’re unable to pair your devices after following this guide, please refer to the user manual for further troubleshooting or get in touch with our friendly Australian-based Customer Service team for technical support by calling us on 1300 880 905.

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