Try our My Aussie app

  • Run service tests & raise support tickets
  • View current outages
  • Check & update your billing details
  • Check your usage; plus so much more

Visit the App Store or Play Store and download our new self-help app today!

Find out more

Setting up Voicemail

To get access to your voicemail:

  • Dial 321 and press call/send.
  • Follow the Tutorial Prompts.
  • Customise your PIN and Name.
  • Complete the tutorial to ensure your voicemail box is properly set up.

Your diversions to voicemail have now been set up.

How to disable voicemail?

To disable Voicemail please have the customer call ##004# they should receive a message of completion.
Please note this will enable Missed Call Service.

Still not found what you're looking for?

Our team of experts would love to help you out. Speak to one of our friendly support staff today.

Wish to lodge a complaint? Click here for our online feedback and complaint form, and here for our Complaints Handling Policy.

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Your information will not be shared.