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Try our My Aussie app
Run service tests & raise support tickets
View current outages
Check & update your billing details
Check your usage; plus so much more
Visit the App Store or Play Store and download our new self-help app today!
How to add/switch a mobile plan
- Download the MyAussie app from the App Store or the Play Store, or enter the my Aussie portal online.
- Once logged in, select Services in the top right corner. (Tip: You can find your login details in the step 1 Email you received when you signed up with Aussie)
- When you see the overview of all your current services, select Add a service.
- Select Mobile, then choose your desired plan. (Note: we will be directly linking to this page on the App)
- Fill in your desired plan and details then hit Order. Your SIM will then be sent to the address you have entered.
Note: the promo box should be prefilled with a code if there is an active promotion. If you don’t activate the SIM within 60 days, the application will be cancelled.
- If you wish to order more SIM cards, please repeat this process.
Note: Once you receive your SIM and follow the activation instructions with the SIM, you’ll then be able to confirm that you will be porting your existing number.