Try our My Aussie app

  • Run service tests & raise support tickets
  • View current outages
  • Check & update your billing details
  • Check your usage; plus so much more

Visit the App Store or Play Store and download our new self-help app today!

Find out more

Tips for managing your mobile data allowance

  1. Connect your phone to Wi-Fi or a secure free Wi-Fi network when available.
  2. Turn off automatic downloads/updates in the App Store/Google Play Store.
  3. Turn off any other kind of automatic updates in the settings and set software updates to only run when connected to Wi-Fi.
  4. Turn off Wi-Fi Assist in settings.
    • Wi-Fi Assist automatically switches the phone to use mobile data or Wi-Fi based on what has better signal
  5. Turn off mobile data for any apps that are not being used.
  6. Double check that you are on a plan that suits your usage needs.

Still not found what you're looking for?

Our team of experts would love to help you out. Speak to one of our friendly support staff today.

Wish to lodge a complaint? Click here for our online feedback and complaint form, and here for our Complaints Handling Policy.

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Your information will not be shared.