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Run service tests & raise support tickets
View current outages
Check & update your billing details
Check your usage; plus so much more
Visit the App Store or Play Store and download our new self-help app today!
Tips for managing your mobile data allowance
- Connect your phone to Wi-Fi or a secure free Wi-Fi network when available.
- Turn off automatic downloads/updates in the App Store/Google Play Store.
- Turn off any other kind of automatic updates in the settings and set software updates to only run when connected to Wi-Fi.
- Turn off Wi-Fi Assist in settings.
- Wi-Fi Assist automatically switches the phone to use mobile data or Wi-Fi based on what has better signal
- Turn off mobile data for any apps that are not being used.
- Double check that you are on a plan that suits your usage needs.