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Fetch Black Screen of Death

How to troubleshoot the Fetch black screen of death:

Black screen of death

Step 1:

Check the power source. Is the Fetch plugged into the power? Try testing another power socket, or try testing a power socket not on a surge protector.

Step 2:

Ensure you have the correct HDMI source on your television. Most televisions will have several inputs so make sure you’ve selected the correct HDMI input. Test another input on your television or try an alternate cable.

Step 3:

Call customer service on 1300 880 905 to try to reset the device.

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