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What are the requirements for Google nest?

To set up Google nest in your home, you will need the following:

  • A Google nest WiFi router
  • A Google account
  • A smartphone or tablet meeting the following specs (Android phone running Android 5.0 and higher, Android tablet running Android 6.0 and higher, or an iPhone or iPad with iOS 11.0 and higher)
  • The latest version of Google Home app available on either Android or iOS
  • Internet service

For FTTN/B customers you will need the Google nest router, which will broadcast your wifi, In essence, you will need the basic modem plugged into your telephone point to establish the internet connection, and then the Google router plugged into the modem to broadcast the wifi to your devices. The basic modem will need to be configured as either an access point with the WiFi turned off or in bridge mode. Connect the basic modem to the primary phone point on the wall with a DSL cable.

For FTTP, FTTC, HFC, and Fixed Wireless To connect you will need your nbn™ device and the Google router.

Setting up the Google nest WiFi router

Our Google nest WiFi is not pre-configured therefore some set up is required. Simply follow the instructions below to set the Google nest in your home, and you can also check out Google’s set up video here.

To setup the Google router:

  1. Download the Google Home app on Android or iOS
  2. Set up a home if this is your first time using the Google Home app.

  3. Place your Google router in a location that is in plain view, on a shelf or stand, at eye level for optimum WiFi performance. WiFi performance improves when the router is located higher up.
  4. Connect the Ethernet cable to the Nest router’s WAN port . For FTTP/FTTC/HFC/Fixed Wireless the Ethernet cable will run from the nbn™ connection device. For FTTN/B the Ethernet cable will run from the modem.
  5. Plug the power adapter in to the Google Nest router. After a minute, the light will pulse white to indicate the router is powered on and ready for set up.
  6. Open the Google Home app on your phone or tablet.
  7. Tap add + > Set up device.
  8. Under ‘New devices’, tap Set up new devices in your home.
  9. Choose a home.
  10. Select your Nest WiFi router.
  11. Scan your QR code on the bottom of your device. If you’re unable to scan the code, tap Continue without scanning, then enter the setup key located on the bottom of the device.
  12. Select a room for your router, or create a new one.
  13. Give your WiFi network a name and a password. We recommend creating a secure password to protect your WiFi network. This will be the password you will later need to enter when connecting your devices to the WiFi.
  14. The router will create the WiFi network. This will take a few minutes.
  15. If you’d like to add another WiFi device, tap Yes in the app to continue now or you can add extra devices later through the Add + > Set up device menu in Google Home.

If you need any assistance, just call our friendly customer service team on 1300 880 905. If you would prefer live chat, we recommend using live chat on a separate device connected to a mobile network to prevent any chat disconnections.

To download a printable version of our Google Nest Wifi installation guide, click here.

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