Try our My Aussie app

  • Run service tests & raise support tickets
  • View current outages
  • Check & update your billing details
  • Check your usage; plus so much more

Visit the App Store or Play Store and download our new self-help app today!

Find out more

What do my modem lights mean for FTTN/B?

Your nbn™ FTTN/B modem will have a number of lights on it, most should now be green, blue or another ‘positive’ colour. Many modems have lights that flash to indicate connection activity, so you shouldn’t be concerned if any lights are flashing unless the manufacturer’s support information specifically advises that flashing lights indicate a problem.

If any status lights appear red, orange or another ‘negative’ colour, please call us on 1300 880 905 for technical assistance with your connection.