Skip to main content

Call Routing - Create Time Frames

Last Updated: Tuesday 9 May 2023

Time frames are used in conjunction with Answering Rules to configure call routing for a phone number or extension.

  1. Log in to the Manager Portal

  2. Navigate to Time Frames

    PABX Time Frames

  3. Click Add Time Frame

  4. Enter a descriptive name for the time frame

  5. Select the type of time frame:

    • Always: Applies 24/7. Primarily used when routing for an unspecified period of time, such as call forwarding

    • Days of the Week and Times: Recurring Range of days and times. Primarily used for Business Hours

    • Specific dates or ranges: Specified dates in the future. Primarily used for holidays or scheduled closings

  6. Configure any additional options, such as days and times or dates

  7. Click Save

    PABX time frame list

Was this helpful?