Try our My Aussie app
Can I have Priority Assistance applied to my home phone service?
Priority Assistance is a service for residential customers who have (or have an individual at their residence who has been) diagnosed with a life threatening medical condition. This service feature is designed to provide the highest level of service available, at any time, in the event of a service failure.
Unfortunately, at this time, Aussie Broadband cannot offer Priority Assistance. We therefore recommend that you take this into consideration when proceeding with an application.