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  • Run service tests & raise support tickets
  • View current outages
  • Check & update your billing details
  • Check your usage; plus so much more

Visit the App Store or Play Store and download our new self-help app today!

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Can I have Priority Assistance applied to my home phone service?

Priority Assistance is a service for residential customers who have (or have an individual at their residence who has been) diagnosed with a life threatening medical condition. This service feature is designed to provide the highest level of service available, at any time, in the event of a service failure.

Unfortunately, at this time, Aussie Broadband cannot offer Priority Assistance. We therefore recommend that you take this into consideration when proceeding with an application.

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