Try our My Aussie app

  • Run service tests & raise support tickets
  • View current outages
  • Check & update your billing details
  • Check your usage; plus so much more

Visit the App Store or Play Store and download our new self-help app today!

Find out more

Do you offer disability equipment, such as TTY phones or discounts on your home phone plans?

Aussie Broadband does not offer equipment with specific functions for people with disabilities, but if you require advice about these we recommend you visit the Accessible Telecoms website.

If you rent disability equipment such as TTY phones from your current provider, we can take this equipment over and continue to bill you for it. Please note that we do not currently participate in any subsidy programs under the ‘Disability Equipment Program’ and therefore are unable to offer a discount at this time.

We recommend that customers with specific disability needs (including TTY equipment) consider these factors before proceeding with an application.

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